Front Of House Team Member

Carluccio'S; Greater London; Sur place; GBP 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

50% off your total bill for you and 5

Discounts on BRG Spark App

20% off at Carluccio's retail giftshop

Access to Wage Stream

Refer a friend bonus

Career development opportunities

Flexible working

Résumé du poste

Carluccio's in South Kensington is seeking a Front of House Team Member to be the face of the restaurant, greeting guests, taking orders, and delivering warm Italian hospitality.

You will work with the team to ensure smooth service, handle payments, and help maintain a welcoming dining environment. The role offers flexible hours and opportunities within BRG's growing hospitality group.

Qualifications

• Experience in hospitality or customer-facing roles.
• Strong communication and interpersonal skills.
• Willingness to work flexible shifts.

Responsabilités

• Greet and seat guests, manage reservations, and seat guests comfortably.
• Take orders, provide recommendations, and ensure meals are served with hospitality.
• Collaborate with kitchen and staff to ensure smooth service.
• Process payments accurately and efficiently.
• Maintain dining area cleanliness and ambiance.

Connaissances

Customer service

Communication

Teamwork

Cash handling

Outils

POS system

Payment processing

Description du poste

Join the Heart of Hospitality as a Front of House Team Member at Carluccio’s!

About Us:

At Carluccio’s, we don’t just serve food—we create memorable experiences with our authentic Italian cuisine and welcoming atmosphere. Our success is built on the passion and dedication of our team, and we’re looking for a vibrant Front of House Team Member to bring our dining experience to life.

The Role:

As a Front of House Team Member at Carluccio’s, you’ll be the face of our restaurant, providing exceptional service to every guest who walks through our doors. Here’s what your day-to-day will look like:

• Greet and Seat: Welcome guests with a warm smile, manage reservations, and ensure every guest is comfortably seated and ready to enjoy their meal.
• Deliver Exceptional Service: Take orders, make recommendations, and ensure that every dish is served with a touch of Italian hospitality.
• Create Memorable Experiences: Engage with guests to make their visit special, whether they’re regulars or first-time visitors.
• Work as a Team: Collaborate with kitchen staff and fellow team members to ensure smooth service and a great guest experience.
• Handle Payments: Process payments efficiently and accurately, ensuring a seamless end to every guest's meal.
• Maintain Ambiance: Ensure the dining area is clean, tidy, and set up for success, creating a welcoming environment for all.

What’s in it for You?

• Feast on 50% Off your total bill for you and 5 friends across all our brands—because great food should be shared!
• Unlock Exclusive Discounts on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Enjoy 20% off at Carluccio’s retail gift shop & deli.
• Get Paid When You Need It with Wage Stream, offering access to advanced pay.
• Refer Friends and Earn with our bonus scheme.
• Skyrocket Your Career: Excellent opportunities for career development across our diverse brand portfolio.
• Work Your Way: Enjoy flexible working opportunities that suit your lifestyle.

This is your opportunity to shine in a role that’s as dynamic as you are. If you’re passionate about hospitality, have a flair for customer service, and want to be part of a team that values your contributions, join us at Carluccio’s as a Front of House Team Member. Become part of our family and help us create unforgettable dining experiences every day!

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:
Honest – Acting with integrity in everything we do.
Hardworking – Giving our best, every day.
Hungry – Always striving for growth and excellence.
Heart – Caring deeply about our people, our guests, and our communities.

Carluccio's in South Kensington offers a relaxed, authentic Italian dining experience with a menu featuring classic dishes made from fresh, quality ingredients.