Front of House Team Member

Sticks'n'Sushi UK Limited; Gloucester; Remote; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Team meals

Restaurant discount

Referral bonus

Wellbeing support

Wagestream access

Team events

Job summary

Sticks ‘n’ Sushi is seeking a Front of House team member at our White City restaurant. You will greet guests, take orders, and ensure a warm, lively dining experience while upholding our values.

Ideally you bring experience in fast‑paced service, energy and a genuine hospitality attitude. You’ll learn about Danish and Japanese culture as part of our team, and enjoy strong team support and great staff benefits.

Qualifications

• Experience in a fast-paced restaurant providing excellent service.
• Energy, sincere hospitality, and charm.
• Ability to multitask and handle stress.
• Kindness, respect, and a big smile, small ego.
• Teamwork and camaraderie with others.

Responsibilities

• Providing genuine, caring hospitality to create great memories for guests.
• Staying positive and sharing good energy with the team and guests.
• Showing our values and helping guests relax and enjoy themselves.
• Being enthusiastic and friendly with everyone encountered.
• Learning about Danish and Japanese culture, ingredients and service.

Skills

Customer service

Teamwork

Multitasking

Communication

Job description

Job Title: Front of House

Location: Sticks'n'Sushi White City

Fish are like us: we all swim together. Strange Fish are bold, curious individuals who fit right in here. If you’re someone who delights in making others happy, thrives in lively environments, and is ready to bring your sparkle and smile to our restaurant, then this role could be for you. Are you an Original?

Are You

• Sincere about providing genuine, heartfelt, true hospitality?
• Interested in learning about Danish and Japanese terminology and heritage?
• Confident in fast-paced environments?
• Adaptable under pressure while maintaining standards?
• Skilled at building relationships, kind and diligent?
• A good listener who supports others with humility?

What You’ll Be Doing at Sticks ‘n’ Sushi

• Providing genuine, caring hospitality that creates great memories for guests
• Staying positive and sharing good energy
• Showing our values and help guests relax and enjoy themselves
• Being enthusiastic and friendly with everyone
• Learning about Danish and Japanese culture, ingredients and service so you are one of us

What You’ll Bring to Us

• Experience in a fast-paced restaurant providing excellent service is preferred
• Energy, sincere hospitality, and charm (some Danish “Ja tak!”)
• You will enjoy learning, multitasking and can handle stress well
• Kindness, respect, and a “big smile, small ego” attitude
• Teamwork and camaraderie with other Fish like you

How We Will Support Your Journey with Us

Join us and develop your skills at our Lead‘n’Learn academy, where structured training prepares you for new responsibilities and success in your role.

The Benefits That Go Beyond the Day to Day

We work hard while having fun and learning together. At Sticks ‘n’ Sushi, everyone helps build a meaningful workplace where all are welcome and represented. You’ll enjoy:

• Delicious, fresh team meals every shift
• 50% off at all restaurants, including drinks
• Referral bonus schemes
• Employee assistance and wellbeing support via Hospitality Action
• Financial wellbeing resources including early access to your pay through Wagestream
• Discounts on High Street retailers and restaurants
• Team events, parties and awards

Ready to Jump In?

We welcome everyone to Sticks‘n’Sushi, and we can’t wait to hear about the unique (and hopefully Strange) Fish that you are. If your spark matches ours, we’ll invite you for a chat. Then, if it feels right, we’ll dive straight in together.

That’s us.