Waiter/Waitress

Sticks'n'Sushi; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

50% off at all restaurants

Referral bonus

Employee wellbeing support

Early pay through Wagestream

High street discounts

Team events

Job summary

Sticks’n’Sushi in London is seeking a Front of House team member to deliver genuine hospitality in our fast-paced premium restaurant. You’ll be part of a team that creates memorable guest experiences and embodies our values.

We support your journey with structured training and a Lead’n’Learn academy, plus benefits including 50% off at all restaurants, referral bonuses, wellbeing support via Hospitality Action, early access to pay through Wagestream, discounts at High Street retailers, and team

Qualifications

• Experience as a Front of House team member in a fast-paced, premium restaurant.
• Energetic, friendly, and able to multitask under pressure.
• Strong listening and relationship-building skills.

Responsibilities

• Providing genuine, caring hospitality that creates great memories for guests
• Staying positive and sharing good energy
• Showing our values and helping guests relax and enjoy themselves
• Learning about Danish and Japanese culture, ingredients and service

Skills

Front of House experience

Customer service

Team player

Multitasking

Job description

At Sticks’n’Sushi we serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill, bringing a blend of Danish design, Japanese dining and generous hospitality. Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our 'Strange Fish'.

Fish are like us - we all swim together. But 'Strange Fish' are the gentle rebels: calm, curious, thoughtful. Bold, curious individuals who fit right in here. If you’re someone who delights in making others happy, thrives in lively environments and is ready to bring your sparkle and smile to our restaurant, then this role could be for you!

Are You

• Sincere about providing genuine, heartfelt, true hospitality?
• Interested in learning about Danish and Japanese terminology and heritage?
• Confident in fast-paced environments?
• Adaptable under pressure while maintaining standards?
• Skilled at building relationships?
• A good listener who supports others?

What You’ll Be Doing at Sticks ‘n’ Sushi

• Providing genuine, caring hospitality that creates great memories for guests
• Staying positive and sharing good energy
• Showing our values and helping guests relax and enjoy themselves
• Learning about Danish and Japanese culture, ingredients and service

What You’ll Bring to Us

• Experience as a Front of House Team Member of Waiter/Waitress in a fast-paced, full table service premium restaurant
• Energy, sincere hospitality and charm
• An enjoyment of learning, multitasking and handling stress well
• Kindness, respect and a 'big smile, small ego' attitude
• Teamwork and camaraderie

How We Will Support Your Journey with Us

When you start with us we will give you a full induction so that you can learn our menus, history, culture and stories. Once you have joined us you can continue to develop your skills at our Lead‘n’Learn academy, where structured training prepares you for new responsibilities and success in your role. We are proud to have a genuine focus on training and development, helping our teams to progress within the business.

The Benefits That Go Beyond the Day to Day

We work hard while having fun and learning together. At Sticks ‘n’ Sushi, everyone helps build a meaningful workplace where all are welcome and represented. You’ll enjoy:

• Delicious, fresh team meals every shift
• 50% off at all restaurants, including drinks
• Referral bonus schemes
• Employee assistance and wellbeing support via Hospitality Action
• Financial wellbeing resources including early access to your pay through Wagestream
• Discounts on High Street retailers and restaurants
• Team events, parties and awards

Ready to Jump In?

We welcome everyone to Sticks‘n’Sushi, and we can’t wait to hear about the unique (and hopefully Strange) Fish that you are. If your spark matches ours, we’ll invite you for a chat. Then, if it feels right, we’ll dive straight in together.

That’s us.