Front Of House Team Member

Sticks'N'Sushi; Birmingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Delicious team meals

50% off at all restaurants

Employee wellbeing support

Wagestream early access to pay

Team events and awards

Job summary

Sticks’n’Sushi Birmingham is coming to the Paradise development on Chamberlain Square, offering high‑quality, fresh food blending Danish design with Japanese dining. We seek an energetic team player who loves hospitality and thrives in a lively setting, ready to learn our menus and culture.

You’ll join a growing team and begin with comprehensive training, including our Lead‘n’Learn academy, to develop skills and advance within the business as we establish our first Midlands restaurant.

Qualifications

• Experience in a fast-paced, full table service premium restaurant.
• Energetic, hospitable and charming demeanor.
• Willingness to learn and adapt in a busy environment.

Responsibilities

• Providing genuine, caring hospitality that creates great memories for guests
• Staying positive and sharing good energy
• Showing our values and helping guests relax and enjoy themselves
• Being enthusiastic and friendly with everyone
• Learning about Danish and Japanese culture, ingredients and service

Skills

Fast-paced service

Hospitality mindset

Multitasking under pressure

Kindness & respect

Teamwork

Job description

Birmingham. A City that has always known how to make things: with its hands, with care, with an unmistakable sense of identity. A City that doesn't follow. A City that does things its own way. Next month, Sticks'n'Sushi is coming to Birmingham - our first restaurant in the Midlands, opening in the Paradise development on Chamberlain Square.

Sticks’n’Sushi is as unique as the city we're coming to. We serve high-quality, fresh food based on a unique combination of classic and creative sushi along with sticks from the grill, bringing a blend of Danish design, Japanese dining and generous hospitality. Attracting both families and trendsetters, amazing service in beautiful restaurants is driven by our amazing team - our 'Strange Fish'.

Fish are like us - we all swim together. But 'Strange Fish' are the gentle rebels: calm, curious, thoughtful. Bold, curious individuals who fit right in here. If you’re someone who delights in making others happy, thrives in lively environments and is ready to bring your sparkle and smile to our restaurant, then this role could be for you!

Are You

• Interested in learning about Danish and Japanese terminology and heritage?
• Confident in fast-paced environments?
• Adaptable under pressure while maintaining standards?
• Skilled at building relationships?
• A good listener who supports others?

What You’ll Be Doing at Sticks ‘n’ Sushi

• Providing genuine, caring hospitality that creates great memories for guests
• Staying positive and sharing good energy
• Showing our values and helping guests relax and enjoy themselves
• Being enthusiastic and friendly with everyone
• Learning about Danish and Japanese culture, ingredients and service

What You’ll Bring to Us

• Experience in a fast-paced, full table service premium restaurant
• Energy, sincere hospitality and charm
• An enjoyment of learning, multitasking and handling stress well
• Kindness, respect and a 'big smile, small ego' attitude
• Teamwork and camaraderie

How We Will Support Your Journey with Us

We will begin training 2 weeks before opening so that you can fully learn our menus, history, culture and stories. Once you have joined us you can continue to develop your skills at our Lead‘n’Learn academy, where structured training prepares you for new responsibilities and success in your role. We are proud to have a genuine focus on training and development, helping our teams to progress within the business.

The Benefits That Go Beyond the Day to Day

We work hard while having fun and learning together. At Sticks ‘n’ Sushi, everyone helps build a meaningful workplace where all are welcome and represented. You’ll enjoy:

• Delicious, fresh team meals every shift
• 50% off at all restaurants, including drinks
• Employee assistance and wellbeing support via Hospitality Action
• Financial wellbeing resources including early access to your pay through Wagestream
• Discounts on High Street retailers and restaurants
• Team events, parties and awards

Ready to Jump In?

We welcome everyone to Sticks‘n’Sushi, and we can’t wait to hear about the unique (and hopefully Strange) Fish that you are. If your spark matches ours, we’ll invite you for a chat. Then, if it feels right, we’ll dive straight in together.

That’s us.