Front of House Team Member

Sticks'n'Sushi; Cambridge; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Team meals

50% off dining

Referral bonuses

Wellbeing support

Wagestream early access

Retail discounts

Team events

Job summary

Sticks’n’Sushi Cambridge is seeking a Front of House team member to welcome guests with genuine hospitality in a fast-paced setting, while learning Danish and Japanese terminology and heritage. You’ll bring energy, warmth, and a smile, staying calm under pressure to help guests relax and enjoy themselves.

Experience in busy restaurants is preferred. We offer a Lead’n’Learn academy, team meals, dining discounts, referral bonuses, wellbeing support, and more to support your journey with us.

Qualifications

• Experience delivering genuine hospitality in a busy setting.
• Ability to stay positive and friendly under pressure.
• Willingness to learn Danish and Japanese terminology and heritage.

Responsibilities

• Provide genuine, caring hospitality that creates great memories for guests.
• Maintain positive energy and upbeat service throughout shifts.
• Model the company values and help guests relax and enjoy themselves.
• Be enthusiastic and friendly with everyone.

Skills

Hospitality mindset

Energetic demeanor

Calm under pressure

Active listening

Team player

Job description

Job Title: Front of House

Location: Sticks'n'Sushi Cambridge

Fish are like us: we all swim together. Strange Fish are bold, curious individuals who fit right in here. If you’re someone who delights in making others happy, thrives in lively environments, and is ready to bring your sparkle and smile to our restaurant, then this role could be for you. Are you an Original?

Are You

• Sincere about providing genuine, heartfelt, true hospitality?
• Interested in learning about Danish and Japanese terminology and heritage?
• Confident in fast-paced environments?
• Adaptable under pressure while maintaining standards?
• Skilled at building relationships, kind and diligent?
• A good listener who supports others with humility?

What You’ll Be Doing at Sticks ‘n’ Sushi

• Providing genuine, caring hospitality that creates great memories for guests
• Staying positive and sharing good energy
• Showing our values and help guests relax and enjoy themselves
• Being enthusiastic and friendly with everyone
• Learning about Danish and Japanese culture, ingredients and service so you are one of us

What You’ll Bring to Us

• Experience in a fast-paced restaurant providing excellent service is preferred
• Energy, sincere hospitality, and charm (some Danish “Ja tak!”)
• You will enjoy learning, multitasking and can handle stress well
• Kindness, respect, and a “big smile, small ego” attitude
• Teamwork and camaraderie with other Fish like you

How We Will Support Your Journey with Us

Join us and develop your skills at our Lead‘n’Learn academy, where structured training prepares you for new responsibilities and success in your role.

The Benefits That Go Beyond the Day to Day

We work hard while having fun and learning together. At Sticks ‘n’ Sushi, everyone helps build a meaningful workplace where all are welcome and represented. You’ll enjoy:

• Delicious, fresh team meals every shift
• 50% off at all restaurants, including drinks
• Referral bonus schemes
• Employee assistance and wellbeing support via Hospitality Action
• Financial wellbeing resources including early access to your pay through Wagestream
• Discounts on High Street retailers and restaurants
• Team events, parties and awards

Ready to Jump In?

That’s us.