Front of House Team Member

Nuffield Health Brentwood; Bromley Green; On-site; GBP 27,000; Full time

Job summary

Join Nuffield Health as a Front of House Team Member in Bromley, where you will be the first point of contact for members and visitors. This full-time role emphasizes excellent customer service and communication, as well as supporting all reception duties to create an inviting atmosphere. Enjoy a comprehensive benefits package while contributing to a health-focused organization.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Basic computer skills including Word and Excel.
• Experience in customer service is beneficial.
• Ability to swim to a high standard.

Responsibilities

• Provide exceptional customer service to all visitors.
• Support the reception and café areas' smooth running.
• Create a friendly, relaxing, and professional environment.
• Answer queries in a caring and helpful manner.
• Assist the café team in preparing and serving food and drinks.
• Cover Lifeguard breaks as needed.

Skills

Communication

Customer Service

Empathy

Flexibility

Initiative

Tools

Word

Excel

Job description

Front of House Team Member

Bromley FWC | Front of House | Permanent | Full time
£26,166.40 Per annum
40 hours per week

Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.

As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.

As a Member of the Front of House Team, you will:

• Provide exceptional and efficient customer service to everyone who visits our club

• Support the smooth running of our reception and café areas

• Help us create a friendly, relaxing and professional environment

• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued

• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks

• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

If you like what you see, why not start your application now? We consider applications as wereceive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.

It starts with you.