Front of House Team Member

Nuffield Health; Brentford; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

free gym membership

health assessments

retail discounts

pension options

Résumé du poste

Nuffield Health is seeking a Front of House Team Member to deliver excellent customer service at our gym and reception areas. You will welcome visitors, assist with queries, and help maintain a friendly, professional atmosphere.

A willingness to undertake Lifeguard training is required as breaks may involve Lifeguard duties. The role emphasizes strong communication, basic computer skills, and teamwork to support both the reception and café operations, including preparing and serving healthy food

Qualifications

• Strong written and verbal communication.
• Basic computer skills including Word and Excel.
• Willingness to train as Lifeguard.
• Customer-focused and friendly demeanor.

Responsabilités

• Provide exceptional and efficient customer service to everyone who visits our club, both face-to-face and over the phone.
• Support the smooth running of reception and café areas.
• Help create a friendly, relaxing and professional environment.
• Give a warm welcome and answer queries in a caring and helpful way.
• Support the café team with preparing and serving fresh, healthy food and drinks.

Connaissances

Communication

Customer service

Flexibility

Initiative

Teamwork

Outils

MS Word

MS Excel

Description du poste

As a Front of House Team Member at our gym, you'll bring great communication skills, both face-to-face and over the phone. You're flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel. As a Member of the Front of House Team , you will:

• Provide exceptional and efficient customer service to everyone who visits our club
• Support the smooth running of our reception and café areas
• Help us create a friendly, relaxing and professional environment
• Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
• Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
• Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what's important to you.

• free gym membership
• health assessments
• retail discounts
• pension options