Front of House Team Member (part-time / evenings & weekends)

Butcombe Pubs & Inns; Burford; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a vibrant team at The Prince Of Burford as a front of house team member. This role is centered around providing exceptional bar and waiting hospitality at a beautifully refurbished pub within the Cotswolds. Experience the benefits of working for an award-winning company and enjoy extensive training and development opportunities.

Benefits

Competitive hourly rate with tips

Access to cash-back platform for savings

Industry-leading training and development

75% off food on shift

Support for mental health initiatives

Qualifications

• Experience in food and drink service is advantageous.
• Friendly, positive attitude towards guests.
• Ability to work within a team efficiently.

Responsibilities

• Deliver exceptional hospitality to customers.
• Serve food and beverages and maintain service standards.
• Ensure a welcoming environment for guests.

Skills

Customer Service

Teamwork

Hospitality

Job description

We are a bold, award-winning business that prides itself on empowering our teams with autonomy to operate premium, fun businesses that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive pubs, restaurants, and hotels with high standards, taking a different approach to others; always striving to be the best we can be.

We are looking for a front of house team member to join the family. This role involves delivering exceptional bar and waiting hospitality to our customers.

The Prince Of Burford is a newly refurbished pub and hotel converted from an 18th-century coaching inn, located in beautiful Burford on the northeastern edge of the Cotswolds. We offer 16 stunning ensuite rooms, with dog-friendly and family-friendly options, providing an ideal base for exploring the Cotswolds AONB, Oxfordshire countryside, and historic Oxford.

Our menu focuses on locally sourced seasonal dishes and innovative takes on pub classics, complemented by a selection of award-winning Butcombe beer, cocktails, and wines. Inside, you'll find cosy interiors, rustic pub charm with original features, and relaxed dining spaces suitable for both intimate meals and larger gatherings.

We are very dog-friendly and child-friendly, with a sunny beer garden featuring grassy and decked areas—perfect for al fresco drinking and dining. Our private dining room is ideal for special occasions, from birthday parties to wedding receptions, business meetings, and conferences.

Located at the entrance to the Cotswolds, we are perfect for a weekend break or staycation, close to attractions like Cotswold Wildlife Park & Gardens, Cotswolds Distillery, Cotswold Water Park, Blenheim Palace, Crocodiles Of The World, and Burford Garden Company, as well as Cheltenham, Oxford, Cirencester, and Bourton-on-the-Water.

What’s in it for you?

• The chance to work for an award-winning business, recognized with the Best Food offer (2019 & 2020) and Best Managed Pub Company (2021) at The National Publican Awards.
• Access to Liberation Life — a platform offering cash-back with major retailers, savings on holidays, groceries, gifts, and more!
• The opportunity to work across a diverse, eclectic company, gaining experience in various businesses and food offers, with a collaborative approach to business development and your ideas welcomed.
• A competitive hourly rate plus an equal share of tips.
• Access to industry-leading training and development through our ‘Pillars of Progression’ programme.
• Support and coaching from talented managers.
• Work with some of the best locally sourced food and drink, including our own award-winning beer.
• Tools and investments in our properties to help you do a great job.
• Team parties, events, training courses, industry rewards, discounts, and benefits, including 75% off food on shift.
• A caring business that supports mental health through initiatives like the Burnt Chef Project and an Employee Assistance Program available 24/7.