Front of House Team Leader - Lead Service & Guest Experience

Greene King; Liverpool; Vor Ort; GBP 24.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive salary

33% discount for employees

Training and development opportunities

Employee assistance program

50% discount at Greene King Inns

Referral bonus

Wagestream access

Zusammenfassung

A leading pub group is seeking a Team Leader in Liverpool to ensure exceptional service standards throughout shifts. The candidate will lead by example, support team coordination, and resolve issues in the management's absence. Key skills include a great eye for detail, strong customer service abilities, and a positive attitude. This role offers a competitive salary, pension contributions, and various discounts across the company's brands, making it a great opportunity for career development.

Qualifikationen

• Ability to provide a memorable customer experience at every visit.
• Experience deputising for management and resolving issues.
• Skills in coordinating teams effectively during busy shifts.

Aufgaben

• Lead the team to high standards of service throughout shifts.
• Ensure safety and cleanliness in the bar.
• Deal with any issues swiftly and safely.

Kenntnisse

Customer service

Team leadership

Adaptability

Attention to detail

Positive attitude

Jobbeschreibung

A leading pub group is seeking a Team Leader in Liverpool to ensure exceptional service standards throughout shifts. The candidate will lead by example, support team coordination, and resolve issues in the management's absence. Key skills include a great eye for detail, strong customer service abilities, and a positive attitude. This role offers a competitive salary, pension contributions, and various discounts across the company's brands, making it a great opportunity for career development.