Front of House Lead — Inspire Service & Growth

Rope & Anchor; Trafford; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

Competitive pay plus tips

Annual profit share bonus

Discount on food and drink

Discounted stays in hotels/inns

Wellbeing support

Career development programmes

Discounts via JW BenefitHub

Job summary

JW Lees in the North West invites a Front of House Team Leader to join our friendly pubs, inns and hotels. You will lead front-of-house operations, supervise shifts, and set the standard for service and guest experience.

You’ll excel in communication, motivate your team, and model leadership. We offer competitive pay with tips, a profit share, discounts, wellbeing support, and opportunities to grow within the business.

Qualifications

• Experience in frontline hospitality leadership.
• Ability to supervise shifts and ensure excellent customer service.
• Strong communication and people skills.

Responsibilities

• Lead front-of-house operations and supervise shifts.
• Communicate effectively and act as a positive role model for the team.
• Ensure excellent customer service and motivate the team during shifts.
• Demonstrate strong leadership and teamwork.

Skills

Leadership

Communication

Team leadership

Customer service

People management

Job description

JW Lees in the North West invites a Front of House Team Leader to join our friendly pubs, inns and hotels. You will lead front-of-house operations, supervise shifts, and set the standard for service and guest experience.

You’ll excel in communication, motivate your team, and model leadership. We offer competitive pay with tips, a profit share, discounts, wellbeing support, and opportunities to grow within the business.