Front of House Team Leader — Lead, Earn & Grow

JW Lees; Rochdale; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

Cash tips & tronc

Profit share bonus

Discount on food & drink 30%

50% off food on shift

Discounted hotel stays

Wellbeing support

Development programmes

Enhanced parental policies

JW BenefitHub discounts

Job summary

JW Lees in the United Kingdom is seeking a Front of House Team Leader to lead service at busy pubs, inns and hotels. You will oversee shifts, coach staff and ensure outstanding customer experience.

Competitive pay with tips and perks, career progression, wellbeing support and staff discounts are offered. Join a proud, long-standing family business focused on great beer and memorable guest memories.

Qualifications

• Excellent communication and leadership skills.
• Experience in front-of-house service and hospitality.
• Ability to lead shifts, motivate a team and maintain high guest satisfaction.

Responsibilities

• Lead front-of-house shifts and manage daily service.
• Maintain high service standards and guest satisfaction.
• Coach and develop team members to reach targets.
• Communicate effectively and lead by example.

Skills

Communication

Leadership

Customer service

Team motivation

Job description

JW Lees in the United Kingdom is seeking a Front of House Team Leader to lead service at busy pubs, inns and hotels. You will oversee shifts, coach staff and ensure outstanding customer experience.

Competitive pay with tips and perks, career progression, wellbeing support and staff discounts are offered. Join a proud, long-standing family business focused on great beer and memorable guest memories.