Front of House Leader: Growth, Profit Share & Perks

Spring Inn; Rochdale; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Profit share

Staff discounts

Wellbeing support

Career development

Food & drink discounts

Job summary

JW Lees is seeking a Front of House Team Leader to join our North West family of pubs. You will lead front-of-house shifts, coach team members and ensure outstanding customer service while delivering a warm, memorable guest experience.

We value leadership, reliability and a passion for great hospitality. In return, you will enjoy competitive pay plus tips, profit share, staff discounts, wellbeing support and opportunities to progress within the business.

Qualifications

• Experience leading front-of-house teams.
• Excellent customer service and guest handling.
• Ability to motivate and develop team members.

Responsibilities

• Lead front-of-house shifts and operations.
• Coach and develop team members to improve service.
• Ensure consistent, high-quality customer experiences.
• Communicate effectively and lead by example.

Skills

Leadership

Communication

Customer service

Job description

JW Lees is seeking a Front of House Team Leader to join our North West family of pubs. You will lead front-of-house shifts, coach team members and ensure outstanding customer service while delivering a warm, memorable guest experience.

We value leadership, reliability and a passion for great hospitality. In return, you will enjoy competitive pay plus tips, profit share, staff discounts, wellbeing support and opportunities to progress within the business.