Front of House Team Leader

JW Lees; Stockport; On-site; GBP 25,000 - 30,000; Full time

Job summary

JW Lees, a family-owned business with nearly 200 years of history, is seeking a Front of House Team Leader. In this role, you'll lead by example, offering great customer service while managing shifts and developing your team's skills. You will enjoy generous discounts, profit sharing, and opportunities for career progression in a supportive environment.

Benefits

Annual profit share

30% discount on food and drink

50% off food on shift

Discounted stays in hotels and inns

Wellbeing support

Opportunities for career growth

Access to JW BenefitHub

Qualifications

• Demonstrable leadership qualities are essential.
• Able to provide excellent customer service.
• Passionate about motivating the team.

Responsibilities

• Lead shifts and ensure excellent customer service.
• Motivate and manage the Front of House team.
• Serve food and drinks while maintaining a positive environment.

Skills

Communication

Leadership

Team Player

Job description

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We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and run shifts; providing excellent customer service and motivating your team is something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns, and hotels across the North West and North Wales, we are passionate about great beer, fantastic food, and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together