Front of House Team Leader

TN United Kingdom; Rochdale; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Front of House Team Leader to join their dynamic team. This role involves leading shifts, providing exceptional customer service, and fostering a positive team environment. The company offers competitive benefits, including profit sharing and discounts, ensuring a rewarding experience for its employees.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

A fair share of tips

Wellbeing support with Employee Assistance Programme

Opportunities for career progression

Access to JW BenefitHub discounts

Qualifications

• Demonstrate great leadership qualities.
• Expert in communication and motivating the team.
• Passionate about providing excellent customer service.

Responsibilities

• Lead shifts and ensure excellent customer service.
• Serve food and drinks while developing team skills.
• Act as a positive role model for the team.

Skills

Leadership

Communication

Customer Service

Team Player

Job description

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We are looking for a Front of House Team Leader to join our fabulous team.

What we offer our Front of House Team Leaders:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistance Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving great food is only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and being a positive role model for your team
• Take the lead and run shifts; it’s key that providing excellent customer service and motivating your team is something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees is the original modern, traditional brewer. With 150 pubs, inns, and hotels across the North West and North Wales, we are passionate about great beer, fantastic food, and memorable experiences.

We put people at the heart of our business, always doing the right thing and sticking together. Our six values are at the heart of everything we do:

Proud - Savvy - Honest - Passionate - Personal - Together