Front of House Team Leader

Stonegate Pub Company; Chester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading pub company as a Front of House Team Leader at City Tavern in Chester. You'll lead a passionate team, ensuring guests have an unforgettable experience while maintaining smooth operations. Enjoy benefits like discounts and early access to wages, all within a vibrant community pub setting.

Benefits

25% off food and drink for you and friends

Online benefits portal with discounts

VIP entry to Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream – Early access to earned wages

Qualifications

• Must be 18 or over due to alcohol sales.
• Experience in a similar role preferred.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and deliver an amazing guest experience.
• Foster a welcoming environment for guests.

Skills

Leadership

Team Motivation

Guest Experience

Job description

Chester, Cheshire, United Kingdom, CH1 3JL

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at City Tavern.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Located in the heart of Chester and dating back to 1872, the City Tavern has become a staple of the community and offers something for all. During the day, it is infused with a comforting homeliness, offering great value meals, traditional pub games, and sports on our screens. Pass through our doors on the weekend and find our DJ's playing hits from the 80's through to the modern day.

What's in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream – Early access to your earned wages

To be considered for the Front of House Team Leader position at City Tavern you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact City Tavern directly.