Front of House Team Leader

TN United Kingdom; Chester; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading pub in Chester is seeking a Front of House Team Leader to enhance guest experiences and lead a motivated team. The role involves ensuring service consistency and creating a welcoming atmosphere. Join a community staple known for its vibrant atmosphere and delicious pub food.

Benefits

25% off food and drink via MiXR App

Discounts across high street retailers

VIP entry to pubs and bars

Corporate discount rates at David Lloyd

Early access to earned wages via Wagestream

Qualifications

• Must be 18 or over due to alcohol sales.

Responsibilities

• Lead and motivate the Front of House team.
• Ensure smooth operations and consistency in service.
• Create a warm and welcoming environment for guests.

Skills

Leadership

Team Motivation

Customer Service

Job description

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Job Title: Front of House Team Leader at City Tavern

We are seeking an experienced Front of House Team Leader to lead, motivate, and encourage our team to deliver an exceptional guest experience at City Tavern.

Work collaboratively with the management team to realize our shared vision.

Ensure smooth operations and consistency across all aspects of service.

Create a warm and welcoming environment where guests feel comfortable and valued.

About Us

Each of our pubs has its own unique story, character, and loyal locals, all sharing a welcoming spirit. Whether it's sports screenings, quiz nights, or DJs, there's always something happening. Our pubs offer classic pub grub like juicy burgers and fish and chips, along with expertly poured pints. Located in Chester and established in 1872, City Tavern is a community staple, offering homely daytime meals, traditional pub games, and weekend DJ nights.

What’s in it for You?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our managed pubs
• Stonegate Xtra Rewards – Discounts across high street retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Wagestream – Early access to earned wages

To qualify for the Front of House Team Leader role, you must be 18 or over, as the position involves the sale of alcohol.

Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us.

If you have a disability under the Equality Act 2010 and need reasonable adjustments during recruitment, please contact City Tavern in advance for support or accommodations.