Front of House Team Leader

Slug & Lettuce; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular pub brand, Slug & Lettuce in London is seeking a manager to support and mentor the team. The role focuses on maintaining compliance and creating an inviting atmosphere for guests, particularly during busy events. The position offers award-winning training and employee benefits in a vibrant entertainment hub.

Benefits

Award-winning training and development programmes

25% off Food & Drink for you and your friends

Referral scheme of up to £1,000 per successful hire

Employee Assistance – Licensed Trade Charity

Qualifications

• Minimum age of 18 due to alcohol sales.
• Experience in hospitality desirable.
• Ability to foster a welcoming environment.

Responsibilities

• Support and mentor your team.
• Ensure standards and compliance in management's absence.
• Create a welcoming atmosphere for guests.

Skills

Team leadership

Customer service

Compliance

Job description

Support, coach, and mentor your team.

Support the management team and work together to create and deliver your vision.

Ensure standards and compliance are maintained in the manager’s absence.

Create a welcoming atmosphere for our guests.

To be considered for this position, you must be at least 18 years old as it involves the sale of alcohol.

A little bit about us…

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the lushest of eats meet all-time cocktail sensations. We aren’t just about the here and now; we’re here for a good time and a long time, because we know all the best moments are the ones to remember. We serve energy and togetherness, and our squad makes it all possible. We’re looking for inclusive, confident, fun lovers who can make S&L THE place to be. Slug and Lettuce, The O2, is a hub of entertainment, nestled inside the iconic North Greenwich landmark. We look after our guests all day long, from popular breakfasts and bottomless brunch deals to lunch and dinner. In the evenings and during events, we have a fun, upbeat vibe with live music, setting us apart with the most extensive cocktail menu in the area, expertly prepared by our bartenders.

What's in it for you?

• Award-winning training and development programmes
• 25% off Food & Drink for you and your friends across over 800 sites
• Referral scheme of up to £1,000 per successful hire
• Employee Assistance – Licensed Trade Charity

At Stonegate Group, we’re proud to be the UK’s largest operator of pubs, bars, and late-night venues. Our brands include Slug & Lettuce, Be At One, and Popworld.