Front of House Team Leader

Stonegate Group; Twickenham; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join Stonegate Group as a Front of House Team Leader at The Fox in Twickenham. We seek an experienced leader to motivate your team and enhance guest experiences, ensuring smooth operations in a lively 17th-century inn known for its vibrant atmosphere. Enjoy benefits like discounts at various retailers and access to your earned wages with Wagestream.

Benefits

Reward Card via the MiXR App

Stonegate Xtra Rewards

VIP entry to our pubs and bars

David Lloyd Corporate Discount Rates

Wagestream – Early access to your earned wages

Qualifications

• Experienced in leading and motivating teams.
• Excellent customer service skills.
• Ability to maintain smooth operational consistency.

Responsibilities

• Lead and encourage team members to deliver exceptional guest experiences.
• Maintain smooth operations alongside management.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Customer Service

Team Motivation

Job description

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Join Our Team as a Front of House Team Leader at Fox

We are seeking an experienced Front of House Team Leader who can lead, motivate, and encourage our team to deliver an exceptional guest experience at Fox.

Work alongside the management team to bring our shared vision to life, maintain smooth operations, and ensure consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

At Social Pub and Kitchen, we pride ourselves on crafting unique experiences at any time of day. Our venues cater to diverse guests, creating the perfect setting for socialising with friends—whether for Bottomless Brunch, watching sports, or enjoying a night out. Each venue has its own identity, which we celebrate through our teams.

The Fox is a bright 17th-century inn with rustic décor, serving real ales, classic British food, and hosting live music. Located just a short walk from Twickenham Stadium, we are renowned for our rugby and welcoming rugby fans.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our pubs
• Stonegate Xtra Rewards – Discounts at various retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Wagestream – Early access to your earned wages

To be considered for the Front of House Team Leader role, you must be 18 or over, as the role involves the sale of alcohol.

At Stonegate Group, we are proud to be the UK's largest operator of pubs, bars, and late-night venues, with brands like Slug and Lettuce, Be At One, and Popworld. Learn more about a career with us.

If you require reasonable adjustments during the recruitment process due to a disability as outlined by the Equality Act 2010, please contact Fox directly in advance so we can provide appropriate support.