Front of House Team Leader

Stonegate Group; London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A popular venue, Slug And Lettuce at The O2, seeks an experienced Front of House Team Leader to create exceptional guest experiences. This role involves leading the team, ensuring smooth operational flow, and welcoming guests, all while working in a vibrant atmosphere. Enjoy various employee rewards, discounts, and the opportunity to thrive in a fun and inclusive environment.

Benefits

Reward Card via the MiXR App

Stonegate Xtra Rewards

VIP entry to Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream - Early access to earned wages

Qualifications

• Experience in a similar role.
• Ability to lead and motivate a team.
• 18 or over due to alcohol sales.

Responsibilities

• Lead and encourage the team for an amazing guest experience.
• Help maintain smooth operations.
• Foster a welcoming environment.

Skills

Leadership

Customer Service

Team Motivation

Job description

We are seeking an experienced Front of House Team Leader to lead, motivate, and encourage our team to deliver an exceptional guest experience at Slug And Lettuce.

You will work alongside the management team to realize our shared vision, ensure smooth operations, and maintain consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

About Us

Be Together. Get Together. Out Together. That’s our mantra! We’re S&L, where the best eats meet all-time cocktail sensations. We focus on memorable moments, energy, and togetherness. Our squad makes it all possible. We welcome confident, fabulous fun lovers who can make S&L THE place to be.

Slug & Lettuce, The O2, is located inside the iconic North Greenwich landmark, offering a variety of experiences from breakfasts and bottomless brunch to lunch, dinner, and live music events. We provide a contemporary, lively environment close to City Hall and Canary Wharf, perfect for pre- and post-event gatherings.

What’s in it for you?

• Reward Card via the MiXR App – 25% off food and drink for you and your friends across our pubs
• Stonegate Xtra Rewards – Discounts across high street retailers
• VIP entry to our pubs and bars
• David Lloyd Corporate Discount Rates
• Wagestream – Early access to earned wages

Applicants must be 18 or over, as the role involves the sale of alcohol.

At Stonegate Group, we're proud to operate the UK's leading pubs, bars, and late-night venues, including brands like Slug and Lettuce, Be At One, and Popworld. Learn more about careers with us.

If you require reasonable adjustments during the recruitment process due to a disability under the Equality Act 2010, please contact Slug And Lettuce in advance for support and accommodations.