Front of House Team Leader

Stonegate Pub Company; Ely; On-site; GBP 22,000 - 28,000; Full time

Job summary

Stonegate Pub Company is seeking an experienced Front of House Team Leader for The Hereward in Ely. In this role, you will lead a team to ensure exceptional guest experiences while maintaining efficient pub operations. Ideal candidates will possess strong leadership skills and a passion for hospitality.

Benefits

25% off food and drink via MiXR App for you and friends

Online benefits portal with discounts for Team Leaders

VIP entry to Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream – early access to earned wages

Qualifications

• Must be 18 or over for alcohol sales.
• Experience in a hospitality role preferred.

Responsibilities

• Lead, motivate and encourage the team to deliver excellent guest experiences.
• Maintain smooth operations and consistency in service.
• Foster a warm and welcoming environment for guests.

Skills

Leadership

Communication

Teamwork

Job description

Ely, Cambridgeshire, United Kingdom, CB7 4LZ

We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at Hereward.

Work alongside the management team to bring our shared vision to life.

Help maintain smooth operations and consistency.

Foster a warm and welcoming environment where guests feel comfortable and valued.

A little bit about us…

Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. The Hereward, Ely is a friendly, comfortable pub that offers value-for-money, great pub food, a varied drink menu, and excellent service to our guests. We show all the biggest games and fights on our HDTVs. The Hereward is perfect for our guests to stop and unwind after a day of exploring the charming and historic city of Ely.

What's in it for you?

Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs

Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders

VIP entry to our Pubs and Bars

David Lloyd Corporate Discount Rates

Wagestream – Early access to your earned wages

To be considered for the Front of House Team Leader position at Hereward you must be 18 or over as the roles involves the sale of alcohol.

At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug and Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at www.stonegatecareers.co.uk

If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact Hereward directly.