Retail Supervisor

Screwfix; Braintree; On-site; GBP 25,000 - 30,000; Full time

Job summary

Screwfix recherche un Superviseur Retail à temps plein pour son magasin à Braintree. Ce rôle vous place au cœur de l'équipe, guidant les clients tout en assurant des normes élevées. Vous bénéficierez d'une solide formation, de possibilités d'évolution et d'un ensemble d'avantages, y compris 28 jours de congés annuels.

Benefits

28 jours de congés annuels

Pension d'entreprise avec contribution de 14%

Assurance vie

Remises de 20% chez Screwfix et B&Q

Soins de santé à prix réduit

Programmes d'épargne salariale

Formation et développement continu

Qualifications

• Expérience en supervision ou gestion d'équipe dans un environnement dynamique.
• Compétences en service client et capacité à convertir en ventes.
• Attitude proactive pour constante amélioration.

Responsibilities

• Être le leader d'équipe, se familiariser avec les besoins des clients.
• S'assurer que tout fonctionne bien, de la gestion des stocks à la conformité.
• Participer à une équipe qui prend soin de son magasin et s'amuse.

Skills

Customer Service

Team Management

Sales

Flexibility

Reliability

Job description

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Are you passionate about retail and looking for a new challenge? We are hiring a Full-time Retail Supervisor for our Braintree Screwfix branch.

This role requires full flexibility on both Weekdays and Weekends.

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Opening hours:

Monday - Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (9am to 4pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
• Part of the team – you’ll join a team who take pride in their store, working together and having lots of fun along the way!

Qualifications

• An experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment
• Great at giving amazing customer service, and able to translate that into sales
• Inquisitive, ever-questioning and ever-improving
• Passionate about our business
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary
• 28 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 33 days annual leave.
• Award-winning company pension scheme - up to 14% Kingfisher contribution!
• Life cover
• 20% discount with Screwfix and B&Q
• Discounted healthcare
• Company share save schemes
• We’ll also help you be the best you can be, with excellent training and ongoing development.