Security Supervisor

Unitrust Protection Services; Milton Keynes; On-site; GBP 26,000 - 33,000; Full time

Job summary

A leading company in the security industry is seeking a dedicated Security Supervisor to join their team in Milton Keynes. This role involves managing personnel, ensuring safety protocols, and delivering high customer service standards. You will work closely with the Security Manager to oversee operations and provide effective team leadership in a dynamic environment. Candidates should have prior supervisory experience and demonstrate excellent communication skills.

Benefits

Access to Virtual GP

Employee Assistance Programme

Group Life Assurance

Personal Pension

Cycle to Work Scheme

Tech Scheme

Company Sick Pay Scheme

Long Service Awards

Recognition Awards

Comprehensive Training

Discount Platform

Wellbeing Platform

Qualifications

• 2-3 years of supervisory experience within the Security Industry.
• First Aid qualification desired.
• Excellent literacy and communication skills in English.

Responsibilities

• Assist in managing the security contract at the client's premises.
• Control and instruct Security Officers as per client procedures.
• Ensure all staff are trained to client and company standards.

Skills

Customer Service

Team Management

Communication

Reliability

Self-motivation

Education

Basic to intermediate experience in Security Industry

Tools

CCTV License

Job description

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Unitrust Protection Services provided pay range

This range is provided by Unitrust Protection Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Unitrust Protection Services (UK) Ltd have an exciting opportunity available for a Security Supervisor to join our team.

What’s in it for you?

Job Title: Security Supervisor

Rate: £13.72 average per hour

Contracted Hours: Wednesday - Sunday, Nights Only, 60hrs average

We offer above industry standards benefits to our employees such as;

• Access to Virtual GP
• Above industry standards Employee Assistance Programme
• Group Life Assurance
• Personal Pension
• Cycle to Work Scheme
• Tech Scheme
• Company Sick Pay Scheme
• Long Service Awards
• Recognition Awards
• Comprehensive Training
• Discount Platform
• Wellbeing Platform
  
  

Objective

To work as a supervisor, providing a high level of customer service at our client site and support to the Security Manager and wider team. Act as the first point of contact and to liaise with the client and stakeholders where applicable. Working alongside the wider Security Team and all service lines on site. Ensuring the protection of persons and property and thereby the provision of a safe and secure environment.

Duties

• Assist in the Management of the Security contract at the Client’s premises.
• Control, monitor and instruct the Security Officers alongside the Security Manager in procedures, including but not restricted to Assignment Instructions; Reception Duties; Health & Safety and any Client instructions.
• Ensure Assignment Instructions are adhered to at all times by security personnel.
• Ensure all staff are trained to the client’s and the company’s standards.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods and ongoing training.
• Provide line management responsibility to Security Officers, including welfare issues under the guidance of the Security Manager and HR
• Review Security Officer performance and development and report to the Security Manager
• To comply with company health and safety procedures
• Maintain a high standard of communication and good working relationship with all other Security Officers and the Client
• Carrying out all other duties as required in a professional and diligent manner.
• To ensure each Site Handover is done, sent out and completed in full of all checks done and messages included.
• Carry our escort duties for Contractors and some deliveries as required.
• Ensuring that no unauthorised persons are permitted in prohibited areas.
• Maintaining an accurate records.
• Manage ad-hoc projects/tasks.
• Monitoring and responding to all CCTV and intruder alarms across various sites outside of the core site.
• Liaison with the Building Services for out of hours service calls
• Key control and management of daily issues.
• General security duties and duties in line with the front of house role as requested by the Facilities Team.
  
  

Person Specification

• The Supervisor should be of smart appearance and good character. They should have a level of basic to intermediate (2-3 years) experience within the Security Industry at Supervisor level or above. The Supervisor will form a key part in assisting the Security Manager with daily task and objectives that need to be adhered to in line with Key Performance Indicators (KPI) and Service Level Agreement (SLA) therefore they should be able to take direction and guidance in line with Client and/or Company standards.
• There will also be a level reliability, self-motivation to work without supervision while the Security Manager is in meeting or on leave. Further onsite training will be provided to ensure they have the required level of understanding and exposure in order to provide a seamless transition during this time.
• First Aid qualification is desired, but not essential, as training can be provided by company where required.
• A CCTV licence is required for this role.
  
  

Training

• Officers must undergo a minimum of 3 to 4 days on site training.
  
  

Aptitudes and attitudes

• Excellent literacy and communication skills, together with excellent verbal and written English
• Possess a good telephone manner.
• Be computer literate, E-mail, Word and Excel.
• Carry and be capable or using all security equipment necessary to efficiently perform the duties required of a professional security officer.
  
  

Personal attributes

• A consistently smart appearance in the uniform provided and required by UniTrust and its clients.
• Reliability, energetic, self-motivation and ability to use own initiative and work without supervision. Be able to cope with multiple tasks in a calm professional manner.
• Excellent timekeeping at all times.
• The ability to tactful and deploy a level diplomacy to deal with people at all levels including the client, the client’s tenants and visitors in all circumstances including emergencies and other times of stress.
• Self-confidence and an interest in self-development.
  
  

Don’t miss out on this fantastic opportunity to join our team as a Security Supervisor!

Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Security and Investigations

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