Restoration Crew Chief

ZipRecruiter; Bedford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading restoration company seeks a Restoration Crew Chief to oversee project activities and ensure quality and customer satisfaction. The position involves coordinating teams and managing resources while upholding safety standards. Ideal candidates will have experience in restoration or construction and possess strong communication skills.

Benefits

401(k) matching

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Minimum 1 year of experience in cleaning, restoration, or construction required.
• Valid driver's license necessary.
• Ability to lift 50-100 pounds with assistance.

Responsibilities

• Coordinate and perform production processes as scheduled.
• Manage customer experiences and satisfaction.
• Supervise restoration technicians' activities.

Skills

Customer satisfaction

Quality control

Communication

Education

High school diploma/GED

IICRC certification (a plus)

Job description

Job DescriptionJob DescriptionBenefits:

• 401(k) matching
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

SERVPRO of East Mahoning County is hiring a Restoration Crew Chief!

Benefits
SERVPRO of East Mahoning County offers:

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO brand, the Restoration Crew Chiefdemonstrates the companys Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid drivers license
• High school diploma/GED ()
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.