Front of House Team Lead — Elevate Guest Experience

The Chapter Collection; Greater London; Hybrid; GBP 29,000 - 32,000; Full time

Benefits offered by this job

25% off food and drink via MiXR App

Stonegate Xtra Rewards - Discounts

VIP entry to pubs and bars

Stonegate Hotel Discounts

Flexible working

Corporate discounted rates at partner:

Discounted Dental Insurance

Stream – Early access to earned wages

Award winning development programmes

Job summary

The Marquis Of Westminster, operated by Stonegate Group, is seeking an experienced Front of House Team Leader to inspire and guide our team in delivering an exceptional guest experience. You will work closely with management to implement our shared vision and ensure smooth service across the venue.

Join a vibrant London pub environment known for its storytelling, quality food and craft drinks, where you can lead by example, elevate service standards, and contribute to a welcoming atmosphere for

Qualifications

• Front of House leadership experience.
• Ability to motivate and deliver exceptional guest experiences.
• Willingness to work in a pub environment and 18+ for alcohol compliance.

Responsibilities

• Lead and motivate the wider team to deliver an amazing guest experience at Marquis Of Westminster.
• Help maintain smooth operations and consistency across the front of house.
• Foster a warm, welcoming environment where guests feel valued and cared for.

Job description

The Marquis Of Westminster, operated by Stonegate Group, is seeking an experienced Front of House Team Leader to inspire and guide our team in delivering an exceptional guest experience. You will work closely with management to implement our shared vision and ensure smooth service across the venue.

Join a vibrant London pub environment known for its storytelling, quality food and craft drinks, where you can lead by example, elevate service standards, and contribute to a welcoming atmosphere for