Front of House Supervisor — Lead Service & Team Growth

Harri; Swindon; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Colleague discount

BRG Spark discounts

Financial wellbeing

Wagestream access

Healthcare plan

Referral rewards

Career growth

Flexible working

Job summary

Slim Chickens Swindon, part of BRG, is seeking a Front of House Supervisor to oversee FOH operations and lead the team in delivering exceptional guest experiences. The role requires strong leadership, excellent communication, and a passion for hospitality in a fast-paced setting.

You will mentor staff, maintain high standards of service and presentation, manage guest relations, and support the management team in achieving sales goals. Weekend and bank holiday availability is required.

Qualifications

• Candidates must have supervisory experience in a restaurant or similar fast-paced setting.
• Strong leadership and the ability to inspire and guide a team.
• Passion for hospitality and delivering top-notch service.

Responsibilities

• Supervising front-of-house operations to ensure seamless service.
• Leading, mentoring and motivating the front-of-house team to deliver outstanding customer experiences.
• Ensuring the highest standards of customer service, cleanliness and presentation.
• Managing guest relations and resolving issues to ensure customer satisfaction.
• Assisting with staff training and development to uphold brand standards.
• Supporting management in driving sales and achieving business goals.
• Creating a welcoming atmosphere for staff and guests.

Skills

Supervisory experience

Leadership

Hospitality

Communication

Organizational skills

Customer service

Flexibility

Weekend availability

Job description

Slim Chickens Swindon, part of BRG, is seeking a Front of House Supervisor to oversee FOH operations and lead the team in delivering exceptional guest experiences. The role requires strong leadership, excellent communication, and a passion for hospitality in a fast-paced setting.

You will mentor staff, maintain high standards of service and presentation, manage guest relations, and support the management team in achieving sales goals. Weekend and bank holiday availability is required.