Front of House Lead — Guest Experience & Team Growth

Slim Chickens UK & Europe; Broughton; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

50% off total bill for you and friends

20% off Carluccio’s retail shop & deli

Discounts through BRG Spark App

Healthcare and wellbeing benefits

Access to Wagestream earnings

Referral rewards and career growth

Job summary

Slim Chickens UK & Europe is seeking a Front of House Supervisor at our Broughton restaurant to lead and inspire the team in delivering outstanding guest experiences.

You’ll supervise front-of-house operations, coach staff, ensure clean presentation, handle guest relations, and support management to drive sales while maintaining our vibrant, welcoming brand. Flexible weekends and late shifts expected.

Qualifications

• Proven experience in a supervisory role within a restaurant or similar fast-paced environment.
• Strong leadership and communication skills, with the ability to motivate a team.
• Customer-focused approach with attention to cleanliness and presentation.

Responsibilities

• Supervising and coordinating front-of-house operations to ensure seamless service
• Leading, mentoring, and motivating the front-of-house team to deliver outstanding customer experiences
• Ensuring the highest standards of customer service, cleanliness, and presentation
• Managing guest relations, handling any issues, and ensuring customer satisfaction
• Assisting with staff training and development to uphold our brand standards
• Supporting the management team in driving sales and achieving business goals
• Creating a welcoming and positive atmosphere where both staff and guests thrive

Skills

Supervisor

Fast-Paced Experience

Shift Management

Teamwork

Job description

Slim Chickens UK & Europe is seeking a Front of House Supervisor at our Broughton restaurant to lead and inspire the team in delivering outstanding guest experiences.

You’ll supervise front-of-house operations, coach staff, ensure clean presentation, handle guest relations, and support management to drive sales while maintaining our vibrant, welcoming brand. Flexible weekends and late shifts expected.