Front of House Supervisor — Flexible Hours & Growth

Le Strange Arms; Long Melford; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Team incentives

Employee Assistance Programme (EAP)

Team Parties & Social Events

Work Anniversary Rewards

Refer a Friend Scheme

Peter Graham Wine Discounts

Family & Friends Discounts

Team Discounts – Up to 50% off

Overnight Stays from £75

High Street Discounts

Free Meal on Duty

Tips + Wagestream Access

Flexible Hours

Learning & Development

Job summary

Chestnut is seeking a Food and Beverage Supervisor to oversee the Front of House team at The Black Lion in East Anglia. You will work with the General and Assistant Manager to host guests and ensure a high-quality hospitality experience.

Ideally you are enthusiastic, a strong team player, and enjoy a welcoming atmosphere. You’ll help manage stock, handle cash, and coordinate with the kitchen to deliver smooth service while contributing to a supportive company ethos.

Qualifications

• Enthusiastic about high-quality, local ingredients and guest experience.
• Supervise and coordinate daily front-of-house operations.
• Be a team player and contribute to a welcoming pub atmosphere.
• Good understanding of wet/dry stock.
• Handle cash and financial transactions accurately.
• Work closely with kitchen for smooth service.
• Maintain a clean, welcoming environment for guests and staff.
• Report to managers with any concerns.

Responsibilities

• Oversee Front of House operations and guest service.
• Coordinate daily FOH team activities and lead by example.
• Collaborate with kitchen to ensure smooth food service.
• Maintain a clean, organized guest area and staff areas.
• Report concerns to Assistant/General Manager.

Skills

Guest service

FOH supervision

Stock management

Cash handling

Teamwork

POS system

Tools

POS system

Job description

Chestnut is seeking a Food and Beverage Supervisor to oversee the Front of House team at The Black Lion in East Anglia. You will work with the General and Assistant Manager to host guests and ensure a high-quality hospitality experience.

Ideally you are enthusiastic, a strong team player, and enjoy a welcoming atmosphere. You’ll help manage stock, handle cash, and coordinate with the kitchen to deliver smooth service while contributing to a supportive company ethos.