Front of House Supervisor - Farnham

Lounge Underwear Ltd.; Farnham; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Tips

Paid breaks

Staff meals

50% off food & drinks from day one

Early access to pay (Wagestream)

Career development

Loungefest event

No uniform policy

Job summary

Lounge Underwear Ltd. is hiring a Front of House Supervisor to lead a busy hospitality team in our Cazaro Lounge-style setting. You’ll supervise shifts, coach staff, delegate duties, and ensure every guest leaves happy.

With a warm, welcoming presence, you’ll manage the floor, the bar and pass, handle queries, support management, and uphold cleanliness, food safety, and cash handling standards. We offer up to £13.30/hour + tips, flexible hours, and employee perks.

Qualifications

• Experience leading hospitality teams on busy shifts.
• Background in front-of-house roles in restaurants or bars.
• Ability to coach, motivate and delegate.
• Comfort handling guest queries and complaints.

Responsibilities

• Lead from the front during busy shifts, helping the team deliver great service and keep everything running smoothly.
• Support the management team with day-to-day operation of the lounge, from opening and closing tasks to keeping standards high across the floor.
• Help coach, guide and motivate the team, making sure everyone knows their role and feels confident during service.
• Keep a close eye on cleanliness, presentation, food safety, allergens and cash handling processes.
• Handle customer queries or complaints confidently, aiming to turn a good visit into a great one.
• Drive sales, manage the bar and pass, and help create a Lounge that your local community loves coming back to.

Skills

Floor leadership

Team coaching

Customer service

Cash handling

Food safety

Bar & pass management

Job description

• Lead from the front during busy shifts, helping the team deliver great service and keep everything running smoothly
• Support the management team with the day-to-day operation of the lounge, from opening and closing tasks to keeping standards high across the floor
• Help coach, guide and motivate the team, making sure everyone knows their role and feels confident during service
• Keep a close eye on the detail, including cleanliness, presentation, food safety, allergens and cash handling processes
• Step in to handle customer queries or complaints confidently, always aiming to turn a good visit into a great one
• Play your part in driving sales, managing the bar and pass, and helping create a Lounge that your local community loves coming back to

What We're Looking For

• Someone who leads by example on the floor and sets the pace for the team around them
• A natural host who helps create the warm, welcoming atmosphere that makes Cazaro Lounge feel like a home from home
• Community-minded - you get to know your regulars, your neighbours, and what makes Stroud tick
• Comfortable taking ownership of a shift - delegating, managing the pass and bar, and dealing with customer queries confidently
• Experience in restaurants, bars, caf s or coffee shops - whether as a Supervisor, Team Leader, or a brilliant front of house team member ready for their next step

As Supervisor you'll be a key part of the team at Cazaro Lounge; supporting your managers, leading your colleagues through each shift, and helping make sure every customer leaves happy. If you love the buzz of hospitality, take pride in doing things properly, and want to take your first steps into management, this could be perfect for you.

We're a growing hospitality brand across England and Wales with over 300 sites and real opportunities to develop. We'd love to help you grow.

We're hiring a Front of House Supervisor to be part of the team at Cazaro Lounge a local caf bar. Part of Loungers, proudly named Casual Dining Group of the Year 2026. Offering up to 13.30/hr + tips, paid breaks, staff food every shift, and 50% off food & drinks from day one. This is a great next step for an experienced Front of House Team Leader, Senior Server, or Hospitality Supervisor ready to take the next step in their career!

• Hourly pay + tips. Tips are shared equally across the team, based on hours worked
• Hourly paid flexible contract, ideal for part-time, full-time, or flexible work seekers. This role is likely to include evening and weekend work
• Free meal on every shift no matter the length
• Christmas and Boxing Day off
• Genuine career development with our career pathways and bitesize training courses
• 50% discount on food and drinks from day one, including alcohol across all our brands (Lounge, Cosy Club, & Brightside)
• No uniform policy
• The most talked-about staff party in hospitality - Loungefest!
• Long service awards - Vouchers/Extra money
• Early access to your pay with Wagestream
• Emotional and practical support via the Licensed Trade Charity