Front of House Supervisor

Loungers plc; North East; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Meals on shift

Paid breaks

Wagestream access

50% off food & drinks

Staff incentives and events

Loungefest

Two days off + every six weeks weekend

Job summary

Cosy Club Durham is looking for a friendly Supervisor to help run shifts, clear tables and deliver a standout hospitality experience. You’ll contribute to a welcoming atmosphere, coordinate service, and assist with daily operations to maintain our high standards.

We offer a competitive hourly rate with tips, protected rotas, meals on shift, Wagestream access, and generous staff perks from day one across our brands, plus exciting incentives and a standout staff party.

Qualifications

• Experience in hospitality supervisory roles.
• Strong customer service and communication skills.

Responsibilities

• Assist with day-to-day running of the restaurant.
• Clear tables, polish glasses and serve meals to uphold high standards.
• Support the team and help manage shifts and guest experience.

Skills

Leadership

Customer service

Communication

Job description

At Cosy Club Durham, you can expect casual days, vibrant evenings, and weekends where we're the life and soul of the party! From brunch and coffee to dinner and drinks, our guests join us for an experience like no other.

As one of our Supervisors, you'll get a competitive and fair hourly rate with tips alongside:

• A commitment to prioritise your work life balance- including 2 days off and a weekend off every six weeks
• Fair rotas with hours spread fairly and changes kept to a minimum
• Meals on every shift and paid breaks
• Power over your pay with Wagestream
• 50% off food and drinks (including alcohol) from day one at all three of our brands - Lounge, Cosy Club and Brightside
• Focus on your development and progression and a clear understanding on how you are able to do this
• Fabulous incentives to win each month - including spa breaks, trips abroad, food and drink hampers and tickets to festivals
• An invitation to the most talked-about staff party in hospitality- Loungefest!

Most importantly we will ensure you are made to feel welcome at Cosy Club Durham.

Our Supervisors are a hive of knowledge, assisting with the day to day running of the restaurant. You won't hesitate to clear tables, polish glasses and serve meals - whatever it takes to help create our exceptional atmosphere and keep our exemplary standards.

To join us, you need to be charming. To thrive, you need to have confidence in yourself and the ability to view every shift as an event. Your hospitality instinct will act as a role model to our Cosy Clubbers and you will be someone the team can come to for support and ask those niggling questions.

If you want to find out more about us, follow us on LinkedIn or Instagram @CosyClub