Hospitality Supervisor

bartlett mitchell - #TVCWoodLane; Greater London; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

An annual day off for your birthday

Monthly masterclasses with Michelin‑st

Fully funded development courses

Discounts and cashback

Cycle-to-work scheme

Paid leave for fertility treatments

Grandparent leave

Job summary

BM Caterers in London is recruiting a Hospitality Supervisor to oversee delivery of high-standard service at corporate events and daily operations. You’ll expect to manage setup, service, and clearing areas with meticulous attention to detail.

Liaising with client reception teams, hosting the exec lounge, and coordinating food and beverage delivery will be part of your duties. Food Safety Level 2 and Health & Safety Level 2 certificates are preferred, with BM Caterers supporting your development.

Qualifications

• Customer service excellence and professional presentation.
• Strong communication and organisational skills.
• Ability to work as part of a cohesive team.

Responsibilities

• Oversee set-up, service and clear areas with meticulous attention to detail.
• Liaise with the client reception team regarding bookings and updates.
• Host the lounge service in the exec lounge and manage meeting room setup to required standards.
• Coordinate delivery of all food and beverages and ensure health & safety compliance.
• Read company manuals and follow procedures to maintain high standards.

Skills

Customer service

Communication

Teamwork

Education

Food Safety Level 2

Health & Safety Level 2

Job description

We’re a multi award-winning contract catering company, witha team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a Hospitality Supervisor to join our team. From high profile events and functions to corporate meetings, you’ll ensure every customer experience is a positive one. Providing an efficient and high standard of hospitality service, you’ll set up, service and clear areas with meticulous attention to detail, understanding that discretion and politeness are essential. Your daily duties will include liaising with the client reception team regarding all bookings and booking updates, hosting a lounge service in our exec lounge, setting meeting rooms to required standards, delivery of all food and beverage requirements, and responsible for all food & health & safety requirements. You have the ability to listen carefully and take instructions, and communicate confidently while you work to an organised plan following procedures and displaying good practice at all times. And you’ll be sure to liaise with customers to ensure their needs have been met. Ideally you will already hold Food Safety at Level 2 and Health & Safety at Level 2 certificates. No other formal qualifications are required, but you’ll be expected to read our company manuals to obtain a thorough understanding and knowledge of our products and services. BM Caterers are committed to supporting your training and development to achieve your career goals.

Our benefits include:

• An annual day off for your birthday!
• Monthly masterclasses with Michelin-starred chefs.
• Fully funded development courses ranging from levels 2 to 7.
• Discounts and cashback at a wide variety of retail and leisure outlets.
• Cycle-to-work scheme.
• Freedom Friday – a paid day off to volunteer at a charity of your choice.
• Free lunch every workday!
• 24/7 access to the Mental Health Charter App.
• Enhanced parental leave benefits.
• Paid leave for fertility treatments.
• Grandparent leave to support your loved ones with their new arrival.

Explore all benefits and more by visiting BM Caterers website

Compensation

Competitive salary