Front of House Services Assistant

Lester Aldridge; England; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Competitive salary

25 days' holiday + bank holidays

Pension scheme

Flexible benefits package

Ongoing training and development

Zusammenfassung

Lester Aldridge is seeking a proactive Front of House Services Assistant to join our Bournemouth-based Facilities team on a 12-month fixed-term contract. You’ll handle reception, switchboard, meeting room coordination, hospitality, and general office administration in a busy professional environment.

You’ll deliver excellent client experiences, manage multiple priorities, and collaborate with colleagues across the firm. First aid training can be provided for the right candidate.

Qualifikationen

• Experience in reception/front of house/hospitality/facilities or customer service.
• Excellent communication and interpersonal skills.
• Strong organisational skills with ability to manage multiple priorities.
• Proactive approach and willingness to take ownership of tasks.
• High level of reliability and attention to detail.
• Comfort with using Microsoft Office and Outlook.

Aufgaben

• Act as the first point of contact for clients, visitors and contractors arriving at the Bournemouth office.
• Manage the central switchboard and direct calls professionally and efficiently.
• Coordinate meeting rooms, hospitality requests and visitor experiences.
• Prepare meeting spaces, ensuring they are welcoming and presentation-ready.
• Support mailroom, courier and document management activities.
• Monitor facilities requests and assist with day-to-day office operations.
• Support office events and internal activities as required.
• Contribute to health and safety administration and workplace compliance.
• Collaborate with the Facilities team to provide cover across functions.

Kenntnisse

Communication skills

Organisational skills

Proactive attitude

Attention to detail

Reliability

Tools

Microsoft Office

Outlook

Jobbeschreibung

At Lester Aldridge, first impressions matter. Our Front of House team plays a pivotal role in creating a professional, welcoming, and seamless experience for clients, visitors and colleagues alike.

We're looking for a proactive and highly organised Front of House Services Assistant to join our Facilities team on a 12-month fixed-term contract in Bournemouth. This is a varied role that combines reception and switchboard responsibilities with meeting room coordination, hospitality, facilities support and office administration. No two days are the same, making this an excellent opportunity for someone who enjoys variety, takes pride in delivering exceptional service and thrives in a busy professional environment.

What you'll be doing

As a key member of our Facilities team, you'll help ensure our offices operate smoothly while delivering an outstanding experience to everyone who visits or contacts the firm.

Your responsibilities will include:

• Acting as the first point of contact for clients, visitors and contractors arriving at our Bournemouth office.
• Managing the central switchboard and directing calls across our offices professionally and efficiently.
• Coordinating meeting rooms, hospitality requests and visitor experiences.
• Preparing meeting spaces and ensuring they remain welcoming, well-stocked and presentation-ready.
• Supporting mailroom, courier and document management activities.
• Monitoring facilities requests and assisting with day-to-day operational tasks across the office.
• Supporting office events and internal activities when required.
• Contributing to health and safety administration and workplace compliance activities.
• Working collaboratively within a multi-skilled Facilities team, providing support and cover across different functions as needed.

What we're looking for

We're seeking someone who genuinely enjoys helping people and takes pride in delivering excellent service. You'll be professional, adaptable and confident communicating with a wide range of people.

You’ll ideally have

• Previous experience in a reception, front of house, hospitality, facilities or customer service role.
• Outstanding communication and interpersonal skills.
• Strong organisational skills with the ability to manage multiple priorities.
• A proactive approach and willingness to take ownership of tasks.
• Excellent attention to detail and a high level of reliability.
• Confidence using Microsoft Office and Outlook.
• The ability to work independently while also being a supportive team player.

Experience within a legal or professional services environment would be advantageous but is not essential. First Aid training can be provided for the right candidate.

Why join Lester Aldridge?

At Lester Aldridge, our people make the difference. We are proud of our collaborative culture and our commitment to delivering excellent service to clients and colleagues alike.

In return, we offer:

• Competitive salary.
• Up to 25 days' holiday plus bank holidays and a celebration day.
• Pension scheme.
• Flexible benefits package.
• Ongoing training and development opportunities.
• A supportive and inclusive working environment where you'll be encouraged to grow and develop your career.

About you

You'll enjoy being at the heart of a busy office, solving problems, supporting others and ensuring every visitor receives a warm and professional welcome.