Receptionist

Lah Property Marketing; Southmoor; On-site; GBP 10,000 - 13,000; Full time

Benefits offered by this job

Pension

Virtual GP 24/7

Wellbeing resources

Helpline

Retail discounts

LAH Academy training

Job summary

LAH Property Marketing is seeking a warm and professional Front of House Receptionist for a premium commercial office building in Didcot. You will welcome tenants and visitors, manage the reception area, and support deliveries and queries to ensure a smooth-running front of house.

The role emphasises professionalism, reliability and strong communication, with on-site attendance and a Monday/Friday schedule from 8:30am to 5:00pm. Salary is listed, and company benefits apply.

Qualifications

• Excellent presentation and communication skills.
• Organisational skills with strong attention to detail.
• Reliability, punctuality and independence.
• Experience using email, basic reporting tools and Microsoft applications.
• Proactive problem-solving approach.

Responsibilities

• Deliver a professional front‑of‑house service to tenants, visitors and contractors.
• Keep the reception area organised, presentable and welcoming.
• Assist with visitors, deliveries and couriers and manage priorities at reception.
• Provide refreshments for guests when required.
• Answer tenant queries and direct issues to the right contact.
• Report presentation, maintenance or operational issues through the correct channels.

Skills

Presentation skills

Communication

Organisational skills

Reliability

Microsoft Office

Tools

Microsoft Office

Job description

Description

Front of House Receptionist — Commercial Office Building
Location: Didcot
Schedule: Monday & Friday | 8.30am - 5.00pm
Salary: £11,403 per year
We are looking for a warm, professional and service-minded Front of House Receptionist to create an exceptional first impression within a premium commercial office building.

Key Responsibilities

You will be responsible for delivering a professional front‑of‑house service, including:
Service Delivery

• providing a warm and professional welcome to tenants, visitors and contractors;
• taking ownership of the reception area so it remains organised, presentable and welcoming;
• supporting the smooth running of reception, including visitors, contractors, deliveries and couriers;
• dealing confidently with competing priorities at reception;
• preparing refreshments for guests where required;
• supporting routine tenant or building queries and directing issues to the right person;
• carrying out visual checks of reception or agreed areas and reporting presentation, maintenance or operational issues through the correct process.

Communication

• communicating clearly and professionally with tenants, visitors, colleagues and service partners;
• producing short updates, handovers or reports where required;
• assisting with tenant notices or general building communication where needed;
• escalating issues appropriately and keeping the right people informed.

Professional Standards

• maintaining high standards of presentation, conduct and reliability;
• being punctual, dependable and ready to start work on time;
• following building procedures and supporting health and safety standards;
• representing LAH and the building in a professional and positive manner.

Independence

• managing reception confidently on a day‑to‑day basis;
• prioritising tasks during busy and quieter periods;
• using judgement to identify and elevate issues to Building Management, LAH or service partners where needed.

Success in the role depends not only on completing tasks, but on how they are delivered in practice. These areas reflect the standards used during hiring, induction, probation and ongoing performance reviews.
Who this role suitsThis role is likely to suit someone who enjoys:

• meeting people and creating a positive first impression;
• working in a premium, professional environment;
• taking ownership of their workspace;
• being organised, calm and proactive;
• working independently while knowing when to ask for support;
• delivering consistently high standards.

Skills, Knowledge and Expertise

We are looking for someone who can demonstrate:

• excellent presentation and communication skills;
• a warm, confident and professional manner;
• organisational skills and strong attention to detail;
• reliability, punctuality and the ability to work independently;
• the ability to use email, basic reporting tools and Microsoft applications effectively;
• a proactive approach to problem‑solving.

Experience in front of house, hospitality, hotels, corporate services or similar customer‑facing roles is welcome, but not essential. We are more interested in your attitude, professionalism and ability to meet the standards of the role.
Attendance requirements

• this is a site‑based role and requires consistent on‑site presence during operational hours. Remote or hybrid working is not part of this role.
• the role may involve lone working, with support provided by LAH and the client team. The role may also involve occasional support at another LAH site within a reasonable travel distance, where operationally required.

Desirable, but not essential

• familiarity with a commercial building environment.

Benefits

• pension scheme and life assurance;
• 24/7 virtual GP for you and your family;
• wellbeing resources;
• financial and legal helpline;
• discounts across multiple retailers;
• training and development opportunities including access to the LAH Academy;
• referral programme.

About LAH Property Marketing
LAH Property Marketing provides front‑of‑house reception, on‑site marketing and tenant experience services for commercial office buildings nationwide. We work with developers, agents and property managers who believe in the value of an exceptional front‑of‑house experience.
Equal opportunities

If you require adjustments during the recruitment or onboarding process, please let us know. Any workplace adjustments will be considered in line with the requirements of the role and operational setting.