Front of House Server – Defence Sector (UK)

Serco; Easingwold; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

25 days’ holiday pro rota

Contributory pension scheme up to 6%

Internal courses and qualifications, 1

Employee Assistance Programme

Discounts across retailers

Volunteer day and charitable giving

Supportive employee networks

Job summary

Serco, UK Resilience Academy, Easingwold, is seeking a Front of House Server to deliver welcoming hospitality and high standards of service in a defence environment. You will support dining operations for service personnel and guests, ensuring cleanliness and smooth service across shifts.

The role offers 30 hours per week with a mix of early and late shifts, mainly weekdays but with some weekend flexibility.

Qualifications

• BPSS clearance required.
• Previous hospitality experience beneficial.
• Willingness to work 30 hours per week with early/late shifts.
• Strong communication and customer service skills.

Responsibilities

• Deliver friendly, professional customer service to customers, guests, and colleagues.
• Prepare food service areas and present food to the required standards.
• Serve food and beverages safely and efficiently during service periods.
• Replenish food, drinks, and equipment to ensure uninterrupted service.
• Support cleaning activities, maintaining high standards of hygiene and food safety.
• Assist with the setup, delivery, clearing, and cleaning of function and event catering.
• Report incidents, accidents, complaints, compliments, and maintenance concerns appropriately.
• Attend training, meetings, and development activities as required.

Skills

Customer service

Communication skills

Teamwork

Reliability

Health and safety awareness

Job description

Serco, UK Resilience Academy, Easingwold, is seeking a Front of House Server to deliver welcoming hospitality and high standards of service in a defence environment. You will support dining operations for service personnel and guests, ensuring cleanliness and smooth service across shifts.

The role offers 30 hours per week with a mix of early and late shifts, mainly weekdays but with some weekend flexibility.