Waiter/Waitress

ESS – Defence, Energy and Government Services; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Aviva Digicare - Free annual healthc​?

Employee Assistance Programme

Perks at Work

Career training & development

Refer a friend bonus

Pension scheme and life assurance

Job summary

ESS – Defence, Energy and Government Services is recruiting a Waiter/Waitress to join Defence on a full-time basis, contracted to 37.5 hours per week with rotating shifts. You’ll greet guests, know the menu thoroughly, and ensure every guest feels looked after, while representing Defence and maintaining a positive brand image.

The role emphasizes delivering outstanding service, initiative, teamwork, and the ability to work under pressure.

Qualifications

• Passion for delivering outstanding service.
• Take initiative and make decisions for customers.
• Excellent teamwork and communication skills.
• Desire to succeed in your role.
• Ability to work under pressure.

Responsibilities

• Greeting and looking after our guests so they go home delighted.
• Serving customers, ensuring they receive an easy and seamless personalised experience.
• Being knowledgeable about the menu and making recommendations to our guests.
• Representing Defence and maintaining a positive brand image.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Customer service

Team player

Communication

Desire to succeed

Work under pressure

Job description

About Us

Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

About The Role

We're currently recruiting a Waiter/Waitress to join Defence on a full time basis, contracted to 37.5 hours per week, working rotating shifts.

You’ll set the tone for every meal, welcoming guests, knowing the menu inside out and making sure everyone at the table feels looked after.

What You’ll Do

• Greeting and looking after our guests so they go home delighted
• Serving customers, ensuring they receive an easy and seamless personalised experience
• Being knowledgeable about the menu and making recommendations to our guests
• Representing Defence and maintaining a positive brand image
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

What We Offer

We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package:

• Aviva Digicare - Free annual healthcare check
• Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
• Perks at Work - Access to exclusive benefits and wellbeing resources
• Career training & development opportunities - Including Apprenticeships and Career Pathways
• Earn up to £500 when you refer a friend
• Comprehensive pension scheme and life assurance

About You

Our ideal Waiter/Waitress will:

• Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
• Take initiative and make decisions that are right for our customers
• Be an excellent team player with great communication skills
• Have a desire to succeed in your role
• Possess the ability to work under pressure

Job Reference: com/1311/95716001/51811827/R/BU #Defence

Compass Group UK & I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!