Front of House Security Officer

Samsic UK; Newbottle; On-site; GBP 21,000 - 26,000; Full time

Job summary

Samsic UK Security is seeking a Front of House Security Officer in Sunderland. You will provide a professional security service to clients, maintaining a smart, alert presence and delivering excellent customer care.

The role requires a current SIA Licence, full UK work rights, fluent English, and a five-year checkable history. Shifts are 06:30–18:30 on a 4on 4off pattern, averaging 42 hours weekly. This is a permanent, full-time position with on-site duties.

Qualifications

• Excellent verbal communication skills.
• Good knowledge of Health & Safety.
• Basic computer literacy and numeracy for reports.
• Fluency in spoken and written English.
• Five-year checkable history (HMRC 3 Year Work History).
• Unrestricted right to work in the UK for 12 months.

Responsibilities

• Meet and Greet with clients and visitors.
• Answer enquiries courteously and professionally.
• Manage security systems and base operations.
• Maintain vigilant, professional presence on site.
• Produce accurate security reports as required.
• Act as liaison between client and Samsic UK Security.

Skills

Customer service

Verbal communication

Health & Safety

Computer literacy

Numeracy & literacy

Flexible attitude

Education

SIA Licence - Door Supervisor or Security Guarding

Job description

Houghton le Spring, Sunderland, United Kingdom

Front of House Security Officer at Samsic UK

We have an exciting opportunity for a Front of House Security Officer to join our team in Sunderland.

The purpose of the role is to provide an efficient and professional security service to Samsic UK Security’s clients as specified, demonstrating the highest levels of Customer Service; presenting at all times a smart, alert, visible and commanding security presence.

Flexibility is vital as you will be required to work day shifts between 06:30 and 18:30 on 4on 4off shift pattern.

Average Weekly Hours: 42 hrs pw

Contracted Hours: 42 hrs pw

Employee Status: Permanent/ Full Time

Duties will include:

• “Meet and Greet”
• Answer all enquiries courteously and professionally
• Manage all systems within the security control base
• Ensure a vigilance, professional presence
• Produce accurate reports as and when needed
• Be an effective liaison between the client and the company Contract Manager
• Be an effective ambassador for Samsic UK Security and the client
• Excellent verbal communication skills, pleasant manner, approachable, clearly spoken
• Excellent customer care skills
• Have a good knowledge of Health & Safety
• Possesses computer literacy of at least a basic level
• Demonstrates basic numeracy and literacy skills for following instructions and preparing reports
• Demonstrates good observation skills
• Demonstrates a flexible attitude to changing working hours and patterns

In order to work for Samsic UK you MUST fulfil the following criteria:

• Current SIA Licence - Door Supervisor or Security Guarding
• Have an unrestricted right to work full time in the UK for a minimum period of 12 months
• Be fluent in spoken and written English
• Have a five-year checkable history (Providing a HMRC 3 Year Work History record at your interview)