Front of House Security & Guest Experience Officer

Samsic UK; Newbottle; On-site; GBP 21,000 - 26,000; Full time

Job summary

Samsic UK Security is seeking a Front of House Security Officer in Sunderland. You will provide a professional security service to clients, maintaining a smart, alert presence and delivering excellent customer care.

The role requires a current SIA Licence, full UK work rights, fluent English, and a five-year checkable history. Shifts are 06:30–18:30 on a 4on 4off pattern, averaging 42 hours weekly. This is a permanent, full-time position with on-site duties.

Qualifications

• Excellent verbal communication skills.
• Good knowledge of Health & Safety.
• Basic computer literacy and numeracy for reports.
• Fluency in spoken and written English.
• Five-year checkable history (HMRC 3 Year Work History).
• Unrestricted right to work in the UK for 12 months.

Responsibilities

• Meet and Greet with clients and visitors.
• Answer enquiries courteously and professionally.
• Manage security systems and base operations.
• Maintain vigilant, professional presence on site.
• Produce accurate security reports as required.
• Act as liaison between client and Samsic UK Security.

Skills

Customer service

Verbal communication

Health & Safety

Computer literacy

Numeracy & literacy

Flexible attitude

Education

SIA Licence - Door Supervisor or Security Guarding

Job description

Samsic UK Security is seeking a Front of House Security Officer in Sunderland. You will provide a professional security service to clients, maintaining a smart, alert presence and delivering excellent customer care.

The role requires a current SIA Licence, full UK work rights, fluent English, and a five-year checkable history. Shifts are 06:30–18:30 on a 4on 4off pattern, averaging 42 hours weekly. This is a permanent, full-time position with on-site duties.