Front of House Runner: Fast-Paced, Guest-First Support

Surety Hospitality; Greater London; Hybrid; GBP 15,000 - 18,000; Part time

Benefits offered by this job

Free Health Assured EAP membership (cc

Perks and Discounts platform

£100 Monthly Employee rewards

Medicash Health Cash plan

Wagestream access (early pay & savings

Paid volunteer day for a charity of你的

Birthdays off

Free nutritious meals at work

Twice yearly Poolhouse Socials

Job summary

Poolhouse in London is seeking a Front of House Runner to support waiters and the FOH team, delivering food and drinks, clearing tables, and keeping service moving in a fast-paced environment.

You’ll be energetic, ready to assist wherever needed, maintain high standards of cleanliness, and contribute to a guest-first experience. This role offers perks and a collaborative team culture.

Responsibilities

• Deliver food and drinks from bar/kitchen to tables quickly and accurately
• Clear and reset tables swiftly, maintaining pace and hygiene
• Keep service areas clean, stocked, and organised at all times
• Refill water, condiments, cutlery, and assist with guest needs
• Communicate with waiters and bar/kitchen staff to keep service flowing
• Support glass and plate collections, ensuring back-of-house runs smoothly
• Follow hygiene, safety, and cleanliness standards at all times
• Be a calm, positive, and proactive part of the team

Skills

Team player

Fast-paced energy

Organised & tidy

Attention to detail

Good communicator

Calm under pressure

Proactive attitude

Eager to learn

Job description

Poolhouse in London is seeking a Front of House Runner to support waiters and the FOH team, delivering food and drinks, clearing tables, and keeping service moving in a fast-paced environment.

You’ll be energetic, ready to assist wherever needed, maintain high standards of cleanliness, and contribute to a guest-first experience. This role offers perks and a collaborative team culture.