Client-Focused Front Desk Receptionist

Foot Anstey LLP; Belfast City District; On-site; GBP 18,000 - 21,000; Full time

Job summary

Foot Anstey NI in Belfast is seeking a confident Front of House Receptionist to support the day-to-day running of the Client Suite at our leading UK law firm. You will be the first point of contact for clients, visitors, and colleagues, delivering a welcoming, well‑organised experience while upholding security and discretion.

The role involves setting up meeting rooms, handling bookings, logging incidents, and supporting beverage and event services.

Qualifications

• Experience in a similar role (legal or professional services experience is desirable).
• Highly professional communication and customer‑service skills.
• Confidence using Microsoft Office.
• A proactive and adaptable approach, with the ability to remain calm under pressure.
• An awareness of workplace security and access control, delivered in a professional and customer-friendly manner.
• A valid SIA Supervisor or Security Guarding licence, or willingness to obtain (training and certification provided).
• Food Hygiene Level 3, or willingness to attain (training and certification provided).

Responsibilities

• Welcoming clients and visitors and overseeing access to the office.
• Handling challenging situations calmly and professionally.
• Managing administrative tasks, including meeting room bookings.
• Setting up and clearing meeting rooms and event spaces.
• Completing daily Health & Safety checks and supporting emergency procedures.
• Recording accidents, incidents, and near‑misses accurately.
• Supporting the delivery of food, beverage, and event services within the client suite.
• Acting as Fire Marshal and First Aider (training and certification provided).

Skills

Professional communication

Customer service

Security awareness

Calm under pressure

Tools

Microsoft Office

Job description

Foot Anstey NI in Belfast is seeking a confident Front of House Receptionist to support the day-to-day running of the Client Suite at our leading UK law firm. You will be the first point of contact for clients, visitors, and colleagues, delivering a welcoming, well‑organised experience while upholding security and discretion.

The role involves setting up meeting rooms, handling bookings, logging incidents, and supporting beverage and event services.