Business Services Assistant

Foot Anstey LLP; Bristol; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Competitive salary with bonus

Enhanced parental leave

Wellbeing initiatives

Job summary

Foot Anstey LLP in Bristol is seeking a Business Services Assistant to support core business with customer service and facilities administration in a friendly, corporate environment.

The role covers front-of-house, mail handling, office supplies, IT equipment, meeting rooms, travel to other locations, and health and safety support. It requires a professional, proactive attitude and good communication.

Qualifications

• Professional customer-facing experience in an office environment.
• Strong communication and interpersonal skills.
• Proactive, polished and able to handle multiple priorities.
• Willingness to learn new systems and processes.
• Interest in workplace operations and health and safety knowledge (desirable).

Responsibilities

• Process mail, couriers, scanning, copying, binding and laminating.
• Manage stationery and IT consumables; maintain stock levels.
• Support new starters and leavers with workspace and equipment setup.
• Maintain meeting rooms and client areas; arrange AV and catering.
• Provide front-of-house reception, visitor management and support.
• Liaise with contractors and service providers to ensure smooth operations.
• Assist with health and safety tasks and First Aid responsibilities.
• Occasional travel to other office locations and extra duties as needed.

Skills

Customer service

Office coordination

Interpersonal skills

Communication

Multitasking

Tools

Microsoft Office

Email management

Facilities support

Job description

Ready to take your customer service and admin career to the next level in a dynamic law firm?

We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together.

Being refreshingly human starts with how we hire. We believe a diverse mix of perspectives makes us stronger - not just as a business, but in creating a culture where we all feel we truly belong and can thrive. That’s why we’re committed to removing barriers and creating fair opportunities for everyone.

* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

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The role in 60 seconds

• Role: Business Services Assistant
• Team: Business Services
• Location: Office based in Bristol
• Working Pattern: Full time
• Why this role matters:This is a pivotal opportunity supporting the core business with first class internal and external customer service, and facilities administration.

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What you’ll do

As a Business Services Assistant your day-to-day will be varied giving you the opportunity to learn and grow your career in a friendly, corporate environment. using your skills to provide general customer service and admin support to the business.

In this role, you’ll:

• Process incoming and outgoing mail, couriers, scanning, photocopying and document production, including binding and laminating.
• Manage stationery, IT consumables and office supplies, ensuring stock levels are maintained.
• Support new starters and leavers with workspace, equipment and office set-up requirements.
• Maintain meeting rooms, client areas and office facilities, including AV set-up and catering support.
• Provide a professional front-of-house service, covering reception, visitors and events as required.
• Liaise with contractors, engineers and service providers, supporting the smooth running of office operations.
• Support health and safety compliance, including Fire Warden and First Aid responsibilities where required.
• Travel occasionally to support other office locations and undertake additional duties as requested by the Office Manager.

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What we’re looking for

If you are looking for an opportunity to expand your professional customer service and admin experience and start a customer focused admin career in a professional law firm, we'd love to hear from you:

We’re seeking someone who has professional customer facing experience and thrives in a fast paced, friendly environment. We can help you learn the rest:

• Experience working in an office or business support environment, ideally handling post, administration and workplace support activities.
• A highly professional, positive and proactive approach, with pride in delivering high standards of service.
• Strong interpersonal, written and verbal communication skills, with confidence engaging with a wide range of internal and external stakeholders.
• Ability to manage multiple priorities, work flexibly, and collaborate effectively within a team.
• Good IT literacy, attention to detail and a willingness to learn new systems and processes.
• An interest in workplace operations, facilities management and continuous improvement.
• Knowledge of health and safety legislation and practices (desirable).
• Ability to work 36.25 hours per week on a shift pattern between 08:00 and 18:00.
• A shared passion for innovation, collaboration and achieving great results together.

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What if I don't tick every box?

We're not box tickers. We appreciate the need for everyone to find a role that challenges them and gives them room for growth.

If you bring transferable skills and a fresh perspective, we’d love to hear from you. If this role excites you and you have the skills to succeed, we encourage you to apply.

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Join a seriously ambitious firm

At Foot Anstey, we’re committed to making a difference for our people, our clients, and society. Here’s what makes us stand out:

• An ambitious growth strategy that opens up opportunities for our people to make their mark.
• A client base that spans household names, thriving startups, and ambitious enterprises.
• A culture built on our values of being refreshingly human, entrepreneurial, inclusive and collaborative.
• A strong focus on being a responsible business with a commitment to sustainability and giving back to our communities.
• Comprehensive professional development and training – whatever your role and level we have training that will support you to achieve your goals.

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Progressive benefits tailored to you

We believe our people are our greatest asset. That’s why we offer a comprehensive benefits package designed to support your professional growth and personal wellbeing, including:

• Competitive salary and performance-linked bonus.
• Enhanced parental leave policies.
• Health and wellbeing initiatives (e.g., mental health support, gym memberships).

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Let’s make your next career move the start of something extraordinary.

We are proud to be an Equal Opportunities Employer. As part of our commitment to diversity and inclusion, we invite applicants to complete optional demographic questions. Any information you choose to share will be anonymised and not linked to your application.

For applicants in Northern Ireland: To meet our obligations under the Fair Employment & Treatment (NI) Order 1998, we monitor community background and sex to promote equality of opportunity. While you’re not required to answer these questions, we encourage you to do so. Your responses will be used anonymously for reporting to the Equality Commission and will not influence any recruitment or employment decisions.

Community Background: In Northern Ireland, individuals are often perceived as belonging to either the Protestant or Roman Catholic communities, regardless of religious practice. If this section is left blank, we may use the residuary method to determine community background based on the personal information in your application.

To find out more about Diversity and Inclusion at our firm – click here