Front of House Pro: Elevate Guest Experience & Coffee

WatchHouse - Spitalfields; Greater London; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free Coffee & Drinks – Always

Monthly Coffee Gift – 250g

Free Lunch Every Shift

Team Social Budget

Annual WatchHouse Party

30% Off All Food

30% Off Retail Coffee

Beautifully Designed Houses

Supportive Managers

Best-in-Class Training

Off-Shift Induction

Career Progression Across the Business

Job summary

WatchHouse in London is hiring a Front of House Team Member to deliver our Modern Coffee Experience. You will greet guests, explain the menu, and ensure every visit feels premium and welcoming.

You’ll work with a passionate team, uphold brand standards, and take pride in presenting coffee and food with care. This role offers comprehensive training, growth opportunities, and team events as we expand.

Qualifications

• Excellent customer service and communication.
• Ability to learn WatchHouse coffee and menu.
• Willingness to work a flexible schedule.

Responsibilities

• Deliver exceptional guest experiences by creating a warm, welcoming atmosphere for every guest.
• Be knowledgeable about WatchHouse coffee and food offerings, confidently guiding customers through the menu.
• Serve food and drinks with efficiency, care, and attention to detail, maintaining high presentation standards.
• Maintain a clean and organized floor, ensuring the space is always inviting and reflective of WatchHouse’s brand standards.
• Adapting to both counter service and floor service as required.
• Collaborate with your team and managers and support where needed.

Skills

Customer service

Hospitality

Teamwork

Tools

POS/FOH tools

Job description

WatchHouse in London is hiring a Front of House Team Member to deliver our Modern Coffee Experience. You will greet guests, explain the menu, and ensure every visit feels premium and welcoming.

You’ll work with a passionate team, uphold brand standards, and take pride in presenting coffee and food with care. This role offers comprehensive training, growth opportunities, and team events as we expand.