Front of House Superstar — Elevate Guest Experience

WatchHouse - Tower Bridge; Greater London; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Free Coffee & Drinks

Monthly Coffee Gift

Free Lunch Every Shift

Team Social Budget

Annual WatchHouse Party

30% Off All Food

30% Off Retail Coffee

Beautifully Designed Houses

Supportive Managers

Best-in-Class Training

Off-Shift Induction Experience

Career Progression

Job summary

WatchHouse in London is seeking a Front of House Team Member to deliver the Modern Coffee Experience with warmth and hospitality. You’ll greet guests, guide them through the menu, and share your passion for specialty coffee and food, creating memorable connections on every visit.

You’ll work with supportive managers, enjoy great staff benefits, and have opportunities to grow your hospitality career as WatchHouse expands across its beautiful spaces.

Qualifications

• Demonstrates outstanding hospitality and guest service.
• Passion for specialty coffee and food.
• Able to work flexible shifts.

Responsibilities

• Deliver exceptional guest experiences by creating a warm, welcoming atmosphere for every guest.
• Be knowledgeable about WatchHouse coffee and food, guiding customers through the menu.
• Serve food and drinks with care and attention to detail, maintaining high standards.
• Maintain a clean and organized floor, keeping the space inviting and aligned with brand standards.
• Adapt to both counter and floor service as required.
• Collaborate with the team and managers to support where needed.

Skills

Hospitality mindset

Excellent guest service

Passion for coffee

Food knowledge

Job description

WatchHouse in London is seeking a Front of House Team Member to deliver the Modern Coffee Experience with warmth and hospitality. You’ll greet guests, guide them through the menu, and share your passion for specialty coffee and food, creating memorable connections on every visit.

You’ll work with supportive managers, enjoy great staff benefits, and have opportunities to grow your hospitality career as WatchHouse expands across its beautiful spaces.