Front of House Manager – Nursery Reception & Admin

Family First Nurseries Group; Stratford-upon-Avon; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Holiday entitlement

Childcare discount

Career growth

Supportive culture

Company pension

DBS paid

Uniform provided

Job summary

Freshfields Nursery, part of the Family First Group in Stratford-upon-Avon, is seeking a Part-time Front of House Manager to welcome families and visitors with warmth and professionalism while supporting efficient administrative operations.

You will be the first point of contact for parent enquiries, produce accurate reports, and help the Nursery Manager manage day-to-day tasks. This part-time role offers onsite parking and a supportive, growth‑oriented team culture.

Qualifications

• Experience using database management systems.
• Strong administration and organisational skills.
• Ability to produce accurate reports and meet deadlines.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities and work independently.
• Previous nursery, school or childcare experience.
• Front-of-house, reception or office management experience.

Responsibilities

• Welcome families, children and visitors with warmth and professionalism
• Be the first point of contact for parent enquiries, providing excellent customer service
• Support the Nursery Manager with key administrative and operational tasks
• Maintain accurate records and database systems
• Produce reports and ensure documentation is completed accurately and on time
• Carry out general office duties and maintain an organised, efficient reception area
• Help support the nursery in achieving its operational and occupancy targets

Skills

Database management

Administration

Reports & deadlines

Customer service

Multi-tasking

Nursery/Childcare experience

Front-of-house/Reception

Job description

Freshfields Nursery, part of the Family First Group in Stratford-upon-Avon, is seeking a Part-time Front of House Manager to welcome families and visitors with warmth and professionalism while supporting efficient administrative operations.

You will be the first point of contact for parent enquiries, produce accurate reports, and help the Nursery Manager manage day-to-day tasks. This part-time role offers onsite parking and a supportive, growth‑oriented team culture.