Front of House Leader — Lounge Supervisor (Tips & 50% Off)

Lounge Underwear Ltd.; Wilmslow; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Hourly pay + tips

Free meal on every shift

50% discount on food & drinks from day

Christmas and Boxing Day off

Loungefest staff party

Pay on demand with Wagestream

Staff development training

Job summary

Unico Lounge is seeking a Front of House Supervisor to lead the team on shift, ensuring warm hospitality and smooth operations at our lounge. You will guide staff, manage the pass and bar, and handle customer queries to deliver memorable experiences.

The role forms part of the Loungers family, with up to 13.30/hr + tips, paid breaks, and staff meals from day one, plus 50% off food and drinks across our brands.

Qualifications

• Experience in restaurants, bars, cafes or coffee shops.
• Ability to lead a team on the floor.
• Comfortable owning a shift and delegating tasks.

Responsibilities

• Lead the floor during busy shifts to ensure smooth service.
• Support management with opening/closing tasks and standards.
• Coach and motivate the team, clarifying roles.
• Oversee cleanliness, food safety, allergens, and cash handling.
• Resolve customer queries confidently to turn visits into great experiences.
• Drive sales by managing the bar, pass, and lounge operations.

Skills

Leadership

Customer service

Team motivation

People management

Hospitality

Communication

Problem solving

Job description

Unico Lounge is seeking a Front of House Supervisor to lead the team on shift, ensuring warm hospitality and smooth operations at our lounge. You will guide staff, manage the pass and bar, and handle customer queries to deliver memorable experiences.

The role forms part of the Loungers family, with up to 13.30/hr + tips, paid breaks, and staff meals from day one, plus 50% off food and drinks across our brands.