Front-of-House Leader — Craft Coffee & Team Excellence

BLACK SHEEP COFFEE LTD; Oxford; Sur place; GBP 23 000 - 31 000; Plein temps

Résumé du poste

Black Sheep Coffee Ltd in Oxford is hiring front of house leaders to drive sales, service and morale in a fast-paced café environment. This full-time role offers 40 contracted hours per week with a pay of £13 per hour and varied shifts Monday to Sunday.

You will lead a team, ensure coffee quality, train staff, manage customer service, and handle stock orders while upholding brand standards and safe, clean workspaces.

Qualifications

• Experience leading a team in hospitality or retail.
• Strong communication and people skills.

Responsabilités

• Dial in espresso and maintain product quality.
• Deliver attentive customer service and handle complaints.
• Lead a fast-paced team and train new staff.
• Maintain clean, safe workspace and assist with stock management.

Connaissances

Front of house leadership

Team management

Customer service

Flexibility

Description du poste

Black Sheep Coffee Ltd in Oxford is hiring front of house leaders to drive sales, service and morale in a fast-paced café environment. This full-time role offers 40 contracted hours per week with a pay of £13 per hour and varied shifts Monday to Sunday.

You will lead a team, ensure coffee quality, train staff, manage customer service, and handle stock orders while upholding brand standards and safe, clean workspaces.