Lead Barista & Team Leader - Craft Coffee & Service

BLACK SHEEP COFFEE LTD; West Kirby; Sur place; GBP 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Guaranteed hours

Paid breaks

28 days annual leave

Free coffee on shift

Team bonuses

Employee discounts

Wellness support

Career progression

Résumé du poste

Black Sheep Coffee Ltd is seeking front of house leaders to drive sales, service and morale in a fast-paced cafe setting with 40 contracted hours per week. Rota includes varied shifts Mon-Sun, with openings and closings.

You will lead a team, deliver memorable customer service, and manage cash and stock while upholding brand standards. Previous management in coffee or retail is preferred, with flexible availability for early mornings, evenings, weekends and holidays.

Qualifications

• Positive attitude and strong communication skills are essential.
• Ability to multitask and stay focused in a fast-paced environment.
• Previous management experience within coffee or food service is required.
• Flexible availability, including early mornings, evenings, weekends, and holidays, with a published schedule 2 weeks in advance.

Responsabilités

• Make amazing coffee and products with dialed-in espresso and latte art.
• Deliver great customer service and handle complaints professionally.
• Work with speed and efficiency during peak periods without sacrificing quality.
• Manage cash-up and bank drops following procedures.
• Train and support the team, and communicate clearly during shifts.
• Maintain a clean, safe workspace and complete daily checks.
• Oversee stock orders to ensure full availability.
• Lead by example and enforce attendance, timekeeping, and food safety standards.

Connaissances

Positive attitude

Communication skills

Multitasking

Management experience

Description du poste

Black Sheep Coffee Ltd is seeking front of house leaders to drive sales, service and morale in a fast-paced cafe setting with 40 contracted hours per week. Rota includes varied shifts Mon-Sun, with openings and closings.

You will lead a team, deliver memorable customer service, and manage cash and stock while upholding brand standards. Previous management in coffee or retail is preferred, with flexible availability for early mornings, evenings, weekends and holidays.