Front of House Lead @ Jersey War Tunnels

gov; Saint Helier; On-site; GBP 25,000 - 35,000; Full time

Job summary

Jersey War Tunnels in Jersey is seeking a confident Front of House Lead to oversee daily operations and deliver exceptional, 'celebrity' customer service, including some evening events.

You will work closely with the Food & Beverage Manager to lead by example, train staff, coordinate events, supervise food and drinks service, manage stock and rotation, maintain allergen lists, and ensure top-level cleanliness, hygiene and presentation in a fast-paced venue.

Qualifications

• Experience in frontline hospitality leadership.
• Excellent customer service skills.
• Ability to manage events and late shifts.
• Knowledge of allergen listings and hygiene standards.

Responsibilities

• Lead by example and supervise daily Front of House operations.
• Train new staff and oversee service standards.
• Coordinate events and support evening functions.
• Oversee food and drinks service and stock rotation.
• Maintain accurate allergen listings and comply with hygiene rules.
• Ensure cleanliness and presentation across all areas.

Skills

Customer service

Team leadership

Staff training

Event coordination

Stock management

Allergen listing

Hygiene standards

Presentation standards

Job description

Front of House Lead @ Jersey War Tunnels

Residency 5 years residency NOT required Employer Jersey War Tunnels Closing date 02 November 2026 Reference 72307

Contract Negotiable Hours Negotiable Salary Negotiable

We’re looking for a confident, proactive, and hands-on Front of House Lead to oversee daily operations, working closely with the Food & Beverage Manager to deliver exceptional, ‘celebrity’ customer service. This will also include some evening event work.
Responsibilities include leading by example, training new staff, coordinating events, overseeing food and drinks service, managing stock ordering and rotation, maintaining accurate allergen listings, and ensuring excellent cleaning, hygiene and presentation standards.
You’ll be organised, approachable and outgoing, with a passion for hospitality, a keen eye for detail and the ability to take ownership, motivate the team and keep service running smoothly in a fast-paced environment.
If you love hospitality, take pride in high standards and aren’t afraid to get stuck in, we’d love to hear from you!