Front-of-House Lead | Head Waiter/Waitress

Sodexo; Larkhill; Remote; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Fully funded apprenticeship

Career development opportunities

Wellbeing support

Discounts for you and your family

Retirement plan

Death-in-service benefit

Cycle to Work Scheme

Job summary

Sodexo at Larkhill Garrison is seeking a Head Waiter/Waitress to lead the front-of-house team in the bar and outlets, interacting daily with Armed Forces personnel. You will drive customer service excellence and ensure smooth service operations on site.

You will oversee hygiene, safety, and teamwork, with opportunities to develop within Sodexo’s hospitality environment and apprenticeship pathways, reflecting a fast-paced, service-focused environment.

Qualifications

• Experience in catering operations and some supervisory or team leadership experience.
• Experience in hospitality (hotel, bar, or restaurant) is a plus.
• Strong customer service and communication skills.
• Ability to motivate and lead a team effectively.

Responsibilities

• Ensure all tasks and responsibilities are completed on time and to a high standard, while motivating your team to do the same.
• Oversee cleanliness and hygiene standards in all front-of-house areas.
• Collaborate with catering management and chefs to maintain smooth communication and team alignment.
• Promote and enforce health and safety practices—be proactive about spotting and reporting potential hazards to keep everyone safe.
• Conduct regular safety walks to identify and address any risks.
• Conduct weekly team huddles with the team.
• Provide ongoing feedback and support to your team, ensuring they feel confident and valued in their roles.

Skills

Leadership

Customer service

Communication

Team motivation

Job description

Sodexo at Larkhill Garrison is seeking a Head Waiter/Waitress to lead the front-of-house team in the bar and outlets, interacting daily with Armed Forces personnel. You will drive customer service excellence and ensure smooth service operations on site.

You will oversee hygiene, safety, and teamwork, with opportunities to develop within Sodexo’s hospitality environment and apprenticeship pathways, reflecting a fast-paced, service-focused environment.