Front of House Guest Experience Champion

Butcombe Group; Frome; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Flexible Working

Award-Winning Culture

Team Discounts

Wellbeing Support

Development Opportunities

Extra Time Off

Job summary

Butcombe Group is seeking a friendly Front of House Team Member to deliver warm, efficient service in a dynamic pub setting. You will interact with guests across bar and dining areas, maintaining cleanliness and assisting with opening and closing tasks.

The ideal candidate is energetic, guest-focused, and ready to thrive in a fast-paced hospitality environment, contributing to an award-winning culture and excellent guest experiences.

Qualifications

• Demonstrated experience delivering warm, friendly service in a fast-paced hospitality setting.
• Ability to work well in a team and adapt to busy peak times.
• Strong communication and guest-relations skills essential for guest satisfaction.

Responsibilities

• Deliver warm, friendly, and efficient service at all times.
• Serve food and drinks across bar, restaurant, and outdoor areas.
• Assist with set-up and close-down of service.
• Maintain high standards of cleanliness and presentation.
• Support team during busy periods to ensure smooth service.
• Prepare bar and dining areas for service and manage stock.

Skills

Guest service

Team player

Communication

Friendly attitude

Job description

Butcombe Group is seeking a friendly Front of House Team Member to deliver warm, efficient service in a dynamic pub setting. You will interact with guests across bar and dining areas, maintaining cleanliness and assisting with opening and closing tasks.

The ideal candidate is energetic, guest-focused, and ready to thrive in a fast-paced hospitality environment, contributing to an award-winning culture and excellent guest experiences.