Front of House Dynamo: Guest Experience & Growth

Butcombe Group; United Kingdom; Remote; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Flexible Working

Award-Winning Culture

Benefits Bar

Career Growth

Length of Service Awards

Awards Night

Extra Time Off

Team Discounts

Wellbeing Support

Beautiful Locations

Job summary

Butcombe Group is seeking a Front of House Team Member to join our dynamic pub environments in the UK. You’ll be at the heart of a fast-paced setting, greeting guests with a smile and delivering warm, efficient service across bar, restaurant and outdoor spaces.

You’ll help with set-up and close-down, maintain high standards of cleanliness and safety, and support a close-knit team to ensure every guest leaves with a memorable experience and a great impression of Butcombe Group.

Qualifications

• Friendly, energetic and guest-focused.

Responsibilities

• Creating brilliant guest experiences by delivering warm, friendly and efficient service at all times
• Serving food and drinks across the bar, restaurant, and outdoor areas with confidence and care
• Helping to keep the pub running smoothly throughout the day, including set-up and close-down of service
• Maintaining high standards of cleanliness, presentation, and atmosphere across all front-of-house areas
• Supporting the team during busy shifts to ensure service is fast, smooth, and well-organised
• Preparing the bar and restaurant areas for service, including restocking and glassware management
• Following all safety, hygiene, and licensing standards to keep guests and colleagues safe
• Working closely with your team to create a positive, energetic, and supportive environment
• Taking pride in your role, bringing personality, and delivering every shift with a “can do” attitude

Job description

Butcombe Group is seeking a Front of House Team Member to join our dynamic pub environments in the UK. You’ll be at the heart of a fast-paced setting, greeting guests with a smile and delivering warm, efficient service across bar, restaurant and outdoor spaces.

You’ll help with set-up and close-down, maintain high standards of cleanliness and safety, and support a close-knit team to ensure every guest leaves with a memorable experience and a great impression of Butcombe Group.