Front of House Guest Experience Associate

The Temple; Nursling; On-site; GBP 18,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Job summary

The Temple in the United Kingdom is seeking a friendly Front of House team member to ensure a warm, efficient guest experience. You will greet customers, take orders, process payments, and collaborate with staff to maintain smooth service.

The role offers flexible hours (16–40 per week), a focus on excellent customer service, and an employee discount. Part-time and full-time options may apply, with a weekend-first schedule and potential for progression within an independent venue.

Qualifications

• Previous experience in a customer service role is preferred.
• Knowledge of hospitality industry is a plus.
• Familiarity with bar tending is beneficial.
• Understanding of food safety regulations is desirable.

Responsibilities

• Greet customers and offer a hospitable experience for the entirety of their stay.
• Process customer transactions accurately and efficiently using the point-of-sale system.
• Take food and drink orders confidently.
• Handle customer complaints or concerns in a professional and courteous manner.
• Collaborate with other team members to ensure smooth service.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Multitasking

Customer-centric

Problem-solving

Tools

Point-of-sale system

Job description

The Temple in the United Kingdom is seeking a friendly Front of House team member to ensure a warm, efficient guest experience. You will greet customers, take orders, process payments, and collaborate with staff to maintain smooth service.

The role offers flexible hours (16–40 per week), a focus on excellent customer service, and an employee discount. Part-time and full-time options may apply, with a weekend-first schedule and potential for progression within an independent venue.